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Job Description
CRM Analyst
Hybrid - Warwickshire
We're working with a great voluntary youth organisation in the equestrian industry. They are looking to being in a talented CRM Analyst into the team to support the Systems Architect.
Key Responsibilities
- CRM Expertise: Develop an in-depth understanding of the CRM system to diagnose and troubleshoot issues.
- Change Management: Support the Lead Systems and Support Officer by reviewing system change requests and proposing effective solutions for review by the System Architect.
- Solution Implementation: Develop and test system configuration changes within the release schedule.
- Third-Party Collaboration: Work closely with third-party developers to ensure proper system support.
- Feature Testing: Participate in defining and testing new features developed by third parties.
Skills and Experience:
- PowerApps and PowerAutomate: 1-3 years of PowerApps experience
- Software Development Lifecycle: Familiarity with the software development lifecycle and user testing processes.
- REST APIs: Experience supporting and testing REST APIs.
- Attention to Detail: Ability to spot issues and raise them when necessary.
- Communication Skills: Strong verbal and written communication skills.
- Initiative and Teamwork: Ability to work independently and as part of a team.
Please apply now for immediate consideration.