Business Unit: Customer Experience
Location: Newcastle
Salary Range: 20,000 - 25,000 (pro rata) per annum DOE
Contract Type: Part Time (30 Hours), Fixed Term (12 Months)
Apply (by clicking the relevant button) after checking through all the related job information below.
Yes, we're a Bank, but we like to think we do things differently
Inclusion is at the heart of everything we do here at Virgin Money. It's good for you, it's good for us and it's amazing for our customers. We know that great minds don't think alike, so we rely on your diverse thoughts, feelings, beliefs and backgrounds to be the best we can possibly be. Sounding good?
Michelle, our Newcastle Store Manager and her awesome team are looking for some new team members. She is looking for someone to join on a permanent role and also someone to join them for 12 months. Located at the top of Northumberland Street in the Hussle and Bustle of Newcastle City Centre surrounded by shops and cafes and just a short walk from Haymarket Metro Station and Bus Station.
It's a permanent role offering 30 hours per week; however, we're flexible and happy to discuss different hours that work for us both within the store opening times.
Our Customer Consultants (we like to call them VM Hosts) are the face of Virgin Money and have a crucial role to play, delivering a heartfelt service to our customers daily. This could be face to face by providing cash and digital solutions or speaking to customers over the phone helping them with their queries. No two days are ever the same.
So, do you have a great personality, amazing attitude and a passion for helping others? If so, we're looking for people just like you!
Not only do we look after our customers, but we also look after you too. We're transforming how we work, offering our colleagues more choice, control and flexibility to live and work how they choose with A Life More Virgin.
We also ensure you get all this too: (And, you get these Red Hot Rewards from day one!)
Here's what you'll be doing
We're committed to helping you be the best. This means we're not asking you to have any specific experience for this role - we just need you to put customers at the heart of everything you do and help us disrupt and make a difference. The following attributes would give you a great start:
If this sounds like the job for you, get clicking that 'Apply Now' button
Got any questions or need some support with your application? We'd love to hear from you so get in touch with our careers team at .
Now the legal bit If we offer you a job and you accept, there are some checks we need to complete before you can start with us. This will include a credit and criminal record check, as well as providing 3 years' worth of satisfactory references.
Advertised:02 Mar 2023 GMT Standard Time
Applications close:16 Mar 2023 GMT Standard Time