Customer Experience Case Handler Job In Guildford

Customer Experience Case Handler - Marston Holdings
  • Guildford, South East England; England, United Kingdom
  • via Jooble....
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Job Description

Are you looking to start your career in a vibrant, dynamic and rapidly-growing office? We have an opportunity for a dedicated Case Handler - Account Executive to join the team at our Camberley office. As the middle point between the two, you will be responsible for ongoing communications over telephone and email, working towards a set target to ensure that cases are handled in an efficient and effective manner. Reviewing an existing caseload with the support of your team Contacting customers and clients by telephone and email, and ensuring communication between the two Working to deadlines to ensure the most efficient services is provided Report writing/invoicing Discretionary monthly bonus scheme, paid dependent on performance ~25 days holiday + Bank Holidays ~ Healthcare Cash Plan. ~ Staff benefits designed to suit your lifestyle, from discounts on high street and online shopping to travel, socialising and wellbeing. ~ Pension Scheme Marston Holdings Limited is a parent company formed of eight brand entities that each specialise in key areas of our overarching business. In a nutshell, we are the UK's largest judicial services company and pioneers in clean air technology, offering services that support local and central government, utilities, and private sectors through the delivery of market leading integrated technology-enabled solutions from design and implementation to management and recovery. New starters will be subject to clearance through the Disclosure and Barring Service. We are an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic.

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