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Job Description
Arthur are partnered with a General Insurer who are seeking a Customer Experience Manager to join their Customer Journey team to improve and develop the customer journey. This is a full time, permanent position operating on a hybrid basis (2 days in the office).
Assist with strategic plans and projects based off data insights
Build dashboards / data tracking
x5 years within a Customer Experience/Insights role
Team management experience is advantageous but not essential