Job Description
Customer Service Administrator:Salary: Up to £25k depending on experienceDartfordMonday- Friday 8:30am- 5pm. NO WEEKENDS !!IMMEDIATE START AVAILABLE !!We have an opportunity for a Customer Service Advisor to join a UK industry leader who are continuously growing! In this role, you will be responsible for receiving telephone calls, taking orders, and addressing customer inquiries. You will also play a vital role in assisting customers with access to our client's products and directing them to the appropriate departments when needed. If you are a problem-solver with excellent communication skills and a passion for delivering top-notch customer service, this position is perfect for you!Duties:Efficiently answer customer calls, ensuring a positive and professional telephone mannerProcess customer orders received via email or fax, inputting them into the order processing system and seeing them through to completionAssist customers with placing orders and provide guidance on stock availabilityEnsure orders are dispatched on time and delivered to customer satisfactionTake ownership of customer queries, complaints, and concerns, recording all activities to ensure a swift resolutionCollaborate with logistics colleagues to address any delivery or dispatch issuesCarry out other general office duties as requiredDo you have the following? :Previously experience in a fast paced customer service roleStrong IT skillsHave the ability to manage complaintsExcellent communication skills, both verbal and writtenBenefits:Free parkingSmart Casual dress code23 Days Holiday plus Bank HolidaysCompany Discounts!Healthcare, eyewear and other discounts!Cycle to work schemePension SchemeINTERVIEW TO BE ARRANGED IMMEDIATELY !!Apply today with your CV or call Sabia on Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.