Job Description
<div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"></H2></div><div><p><b>Full time</b>: Permanent</p><p><b>Salary</b>: £23,504 rising to £24,064 at 9 months in role, plus uncapped commission</p><p><b>Hourly rate:</b>£12.05</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"></H2></div><div><p style="text-align:justify"><span style="font-size:11.0pt"><span style="font-family:Lato, sans-serif">Are you someone that has a wealth of life experience which could help you navigate challenging situations? This could be resilience from raising a family, or the life skills you’ve built up from years of building relationships with those around you. If so, you have the transferrable skills to succeed in a Customer Service Billing role with EE.</span></span></p><p style="text-align:justify"></p><p style="text-align:justify"><span style="font-size:11.0pt"><span style="font-family:Lato, sans-serif">Why not use your skills to make a difference and join our Billing Team in Merthyr? We need people like you to speak with our customers over the phone about their account, listen to their needs and work together to find the best possible outcome.</span></span></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"></H2></div><div><p style="text-align:justify"><span style="font-size:11.0pt"><span style="font-family:Lato, sans-serif">We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss that appointment, or can look after your family in an emergency. Just a few ways we’re doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working.</span></span></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"></H2></div><div><p style="text-align:justify"><span style="font-size:11.0pt"><span style="font-family:Lato, sans-serif">What’s in it for you?</span></span></p><p style="text-align:justify"></p><ul><li style="text-align:justify"><span style="font-size:11.0pt"><span><span style="color:black"><span><span style="font-family:Lato, sans-serif"><span style="color:black">A great starting salary of £23,504 rising to £24,064 after 9 months of being here, plus incentives and bonuses</span></span></span></span></span></span></li><li style="text-align:justify"><span style="font-size:11.0pt"><span><span style="color:black"><span><span style="font-family:Lato, sans-serif">Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year.</span></span></span></span></span></li></ul><ul><li style="text-align:justify"><span style="font-size:11.0pt"><span><span style="color:black"><span><span style="font-family:Lato, sans-serif">Support in carving your own career path. We are passionate about developing our people and we’ll support you to achieve the career you want.</span></span></span></span></span></li><li style="text-align:justify"><span style="font-size:11.0pt"><span><span style="color:black"><span><span style="font-family:Lato, sans-serif">Volunteering days, so you can give back to your local community.</span></span></span></span></span></li><li style="text-align:justify"><span style="font-size:11.0pt"><span><span style="color:black"><span><span style="font-family:Lato, sans-serif">Optional Private Healthcare and Dental, to protect you and your family.</span></span></span></span></span></li></ul><p style="text-align:justify"></p><p style="text-align:justify"><span style="font-size:11.0pt"><span style="font-family:Lato, sans-serif">On top of all that, we’ve got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?</span></span></p></div></div></div>