Job Description
Customer Services Advisor needed in MacclesfieldThe rate is £12.18ph PAYEThis is a temporary role working part timeThe reference number is: 5250684The successful candidate will resolve a broad range of customer enquiries received via telephone to provide an efficient and effective customer experience, resolving as many requests at first point of contact as possible. Receive all customer enquiries and service requests via the telephone to resolve as many requests at first point of contact as possibleUpdate appropriate IT systems in order to record and maintain an electronic record of customer details and their service requestsMaintain awareness of appropriate regulatory and legal standards to ensure compliance through day to day activitiesManage customer complaints, compliments and suggestions in accordance with the council’s procedures Due to high volumes of CVs received, we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage. Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.All our roles may be subject to pre-employment checks including references so please be prepared.You can also follow us at Twitter/Facebook/LinkedIn or via our website