Job Description
ustomer Service Advisor
If you think you are the right match for the following opportunity, apply after reading the complete description.
Remote Working Opportunities Available(After 8 weeks of Onsite training)
£20,625 Per Annum Plus Benefits
Monday - Friday, 9am - 5pm
*Who are we?*
Assurant, Inc. is a global leader in business services for the connected world. Our lifestyle and housing solutions help leading brands grow revenue, manage risk and provide a great experience for their customers. We support, connect and service over 300 million consumers worldwide, helping people get more value from their connected devices, vehicles and homes. Assurant is a proud member of the Fortune 500, with decades of experience in the industries we serve.
Common Sense, Common Decency, Uncommon Thinking and Uncommon Results guide our every action at Assurant. These values inspire our commitment to be a responsible corporate citizen.
*The Opportunity:*
The role of a Motor Claims Advisor is to assist our customers to make their claims, either by phone or via our in-house system, The Connection. You will take calls from dealers, submitting claims on the warranty holder's behalf. Claims Advisors take details of the failure, using the information provided, alongside the terms and conditions, to either accept or reject the claim.
*Key Skills:*
* Great communicators and active listeners
* Have the flexibility to adapt to change in a fast-paced environment
* Be well organised and passionate about providing the best possible customer service experience
* Be resilient, have a keen attention to detail
* Good computer skills
*Benefits & Training*
* Bonus Scheme
* Flexible Working
* Internal Wellbeing Programme
* LinkedIn Learning
* Learning and Development opportunities
At Assurant, diversity helps us inspire creativity in the global marketplace, and we are believers in the strategic value of inclusion and how it improves performance, creates growth opportunities, better aligns us to our clients, and enhances employee engagement.
*To view a full list of the responsibilities and requirements, please visit the job description on the European Careers site.*
*We look forward to receiving your application!*
Job Type: Full-time
Salary: £20,625.00 per year
Benefits:
* Life insurance
* On-site parking
* Wellness programme
* Work from home
Schedule:
* 8 hour shift
Supplemental pay types:
* Bonus scheme
* Yearly bonus
COVID-19 considerations:
Yes
Ability to commute/relocate:
* Mitcheldean GL17 0AF: reliably commute or plan to relocate before starting work (preferred)
Experience:
* Claims Processing: 1 year (preferred)
Work Location: In person
Application deadline: 06/06/2022