Job Description
Your newpany A fun, thriving and growing travelpany in Central Chester are looking for the support of 4 customer service agents over the summer months to help with a rise in workload! Huge on culture and growing skills, my client is an award-winning employer and would benefit from Grad style profile skill sets!Your new role Working in the customer service team, you will be responsible for inbound customer calls, speaking with guests and mitigating any issues they have. You will have access to a knowledge base of responses and have a clearly defined training schedule in your first week to set you up for success! You will be office based in Central Chester throughout the course of your role, which will last from 1st July to August 24th inclusive.What you'll need to succeed This role would suit university students or recent graduates that are available over the summer months! You will have bounds of enthusiasm and thrive in a fun and inclusive environment. Whilst experience in a similar role is not essential, if you pride yourself on your excellent people skills, have an engaging phone manner and are able to demonstrate a high level of written and verbal English this role could be for you. The ideal candidate will be confident and resilient, with the ability to handle objections andplaints in a calm and professional manner. You will be available for the duration of the contract, which will be for an 8-week period starting on the 1st of July, therefore, we cannot amodate any holidays throughout. 1–2 days can be reviewed as an exception, but 1 week + is not viable.What you'll get in return Working with this local employer of choice, you will have access to incredible benefits and amenities! Games rooms, Friday drinks delivered to your desk, ad hoc treats throughout the summer and an hourly rate of £ You will be in an incredible central location! Hours of work will be every other Saturday, 9-5:30pm, but traditionally you will work Monday–Friday, 9-5:30pm.