Job Description
Multiple Customer Service Advisors wanted - Temporary to Permanent positionThe Best Connection are hiring Inbound Customer Service Advisors to work for our client, a housing association based in Chippenham. This is a temporary to permanent role, with the option to go permanent after a successful 12 week period. Easily accessible by public transport! Start date 7th MayThe Role:Assess and resolve enquiries, requests and complaints, on the telephone, writing, and through a range of electronic channelsProvide a comprehensive information service to customers and the public Maintain electronic databases of letters and forms received, information given, services requested and complaints.Ensure accuracy of information, consistency and efficiency when dealing with customersResponsible for taking customer payments, giving low level accounts advice, processing invoices and ordering repairs. Handle a significant volume of high level & confidential customer information Hours and Pay:£11.44 per hour Monday – Friday9am - 5pm Additional Benefits and Requirements:28 days Paid Annual Leave pro-rata (inclusive of statutory holiday)CanteenOvertime AvailableEmployee IncentivesParking on site