Job Description
Customer Service Advisor / Technical Sales Administrator
who has experience
within the steel processing/fabrication industry, a background within technical sales / sales administration / order processing or similar and excellent communication and organisational skills is required for a well-established company based in Barnsley, South Yorkshire.
SALARY:
Competitive Salary (dependant on experience) + Benefits (see below)
LOCATION:
Barnsley, South Yorkshire (S72)
100% Office Based
JOB TYPE:
Full-Time, Permanent
WORKING HOURS:
8.30am to 5.00pm Monday to Thursday and 8.30am to 3.45pm Friday
JOB OVERVIEW
We have a fantastic new job opportunity for a Customer Service Advisor / Technical Sales Administrator who has experience
within the steel processing/fabrication industry, a background within technical sales / sales administration / order processing or similar and excellent communication and organisational skills.
Working as the Customer Service Advisor / Technical Sales Administrator you will join an integral team in a high volume, fast paced environment, providing technical sales support and quoting services to customers. You will work closely with the Sales Coordinator and production team where you will process sales/works through to production.
As the Customer Service Advisor / Technical Sales Administrator you will be required to have an exceptional customer focused mindset and be able to work under pressure. There will be general administrative filing duties alongside dealing with any incoming enquiries via telephone or email.
APPLY TODAY
If this job looks like your ideal position, then please send in your CV as soon as possible for our Recruitment Team to review.
DUTIES
Your duties as the Customer Service Advisor / Technical Sales Administrator will include:
Working closely with the Sales coordinator
Raising and processing orders
Liaising with the production department over job details
Responding to production queries
Deal with any incoming enquires via phone or email
Provide sales support to existing, and internal customers by phone or email
Provide exceptional customer service
Management of multiple projects
Assisting colleagues with technical support
Preparation of after sales support, delivery tickets etc
CANDIDATE REQUIREMENTS
Have previous experience within the steel processing / steel fabrication industry
A background in within a technical sales, sales administration / order processing role
A flexible, proactive attitude and be highly motivated
Able to work methodically and accurately
Great time management, excellent communication & organisation skills
Be confident and able to discuss customer requirements via phone or email
Be able to priorities work to meet production deadlines
Strong numeracy and computer skills
Ability to work both independently and as part of a team
Proficient in Microsoft Excel, Word and PowerPoint
BENEFITS
Competitive Salary will be dependent on experience
26 days holiday plus bank holidays
Option to purchase additional holidays
Company pension
Access to Health & wellbeing plan
Annual Cycle to work scheme
On site parking
HOW TO APPLY
To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CVs of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.
JOB REF: AWDO-P12514
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