About Us
At Luca Faloni, we embody the essence of Italian luxury, offering meticulously crafted essentials that epitomise sophistication and timeless elegance. We are dedicated to providing our customers with not just products, but extraordinary experiences that reflect the heart of Italian craftsmanship.
For a complete understanding of this opportunity, and what will be required to be a successful applicant, read on.
Job Overview
We are excited to welcome a dynamic and strategic Customer Service Manager to our team. In this pivotal role, you will spearhead the development and implementation of our customer relationship management strategies. Collaborating closely with cross-functional teams, you will be instrumental in driving customer engagement, loyalty, and retention. Your expertise will directly contribute to elevating our brand's reputation and fostering lasting relationships with our valued customers.
Key Responsibilities
Qualifications
Benefits
If you are a results-oriented professional with a passion for luxury products and a track record of strategic leadership, we invite you to join us at Luca Faloni. Make a significant impact on our brand's journey by shaping exceptional customer experiences through innovative CRM strategies!
We are an equal opportunities employer. We are committed to equality of opportunity and to following practices which are free from discrimination.
Please, inform us confidentially if you may require any special accommodation or clarification concerning our recruitment process.
We deal with recruitment directly so if you are a recruitment agent please do not contact us, we do not require recruitment services and we apply no exception to this rule.
Due to the high volume of applications received, only candidates selected for an interview will be contacted. We appreciate your understanding and thank all applicants for their interest in joining the Luca Faloni team.