Job Description
About the organisationOur client is a reputable ASX listed Building Materials & Industrial Manufacturing company. They are a highly respected industry leader with an excellent employer brand.They boast a long list of employee benefits across key areas such as career development, health & wellness, financial wellbeing, career & recognition, and volunteering. About the roleWe are partnering with our client to find a Customer Service Officer to join their supportive and stable team environment in their Sandgate location. In this role you will be required to provide customer service both in person and over the phone, doing some internal and external sales, looking at stock transfers and organising contractor transport for the product. ResponsibilitiesCustomer service:Process data into SAPDeliver a high level of customer serviceAnswer customer calls and respond to emails professionally and efficientlyProcess customer ordersProcess customer returns/creditsCoordinate deliveriesAssist Despatch in processing driver paperworkProcess special Made To Order product (MTO) ordersEnsure safety, health and environmental standards are maintainedRequirementsHigh attention to detailWork under dead lineshave a "can do attitude" and to be able to work with a teamEffective communication skillsAbility to always operate in a friendly and professional mannerWillingness to be part of a dynamic teamAbility to prioritise and think on your feetDemonstrated high level computer skillsSAP experience is desirableBenefitsLots of training and learning & development opportunitiesAccess to Employee Assistance ProgramVolunteering leaveAccess to novated leasing and employee share planLovely, collaborative and inclusive team