Looking for a fast-paced career and be part of an evolving energy industry?
An exciting opportunity has arisen for an enthusiastic Customer Service Project Manager to join our Customer Service Team.
Northern Powergrid is the energy company powering everyday life for over 8 million customers across 3.9 million homes and businesses in the Northeast, Yorkshire, and Northern Lincolnshire. As a forward-thinking organisation, we are committed to delivering a sustainable energy solution and supporting the UK’s net-zero goals. Our focus on innovation and smart technology ensures that we meet the region’s energy needs now and in the future.
We are seeking a dynamic and experienced Customer Service Project Manager to join our Customer Services team. In this role, you will manage and deliver key projects involving the development of existing and new systems and processes. You will work closely with the teams that support and operate systems that are used to provide customers and our teams with key services.
As our Customer Service Project Manager, you will be responsible for implementing governance frameworks, managing project resources, and embedding the changes required to drive continuous improvement across our customer service processes.
Along with a competitive salary of up to £50k per annum DOE, you will also have,
Key Responsibilities:
Key Competencies:
Essential Qualifications:
Desirable Qualifications:
We’re excited to hear from candidates with a passion for our company and the industry and a desire to succeed. Apply now and we’ll be in touch.
Visit northernpowergrid.com/careers to find out more about this and other career opportunities.
Click here to apply today
Posted: 19th August 2024
Closing date for applications: 16 September 2024
The successful candidate’s appointment is subject to a satisfactory credit check
Applicants are considered on the basis of their suitability for the post irrespective of sex, marital status, sexual orientation, gender re-assignment, race, age or disability, in accordance with the Equality Act 2010.