Job Description
Immediate startLong term contractAbout Our ClientOur client is an esteemed player in its industry, with a significant presence across multiple continents. . Their operations in Sheffield are crucial to their ongoing success.Job DescriptionAddress customer inquiries promptly and professionally.Maintain a thorough understanding of our products and services.Collaborate with team members to achieve departmental goals.Manage customer complaints with empathy and resolution-focus.Update customer records with accuracy and attention to detail.Contribute to the continuous improvement of customer service processes.Foster strong relationships with customers to ensure satisfaction.Uphold the company's brand image and values in all interactions.The Successful ApplicantA successful Customer Service Representative should have:Excellent communication and interpersonal skills.A customer-focused mindset with a drive to exceed expectations.Strong problem-solving abilities and resilience in the face of challenges.Proficiency in relevant computer applications and systems.What's on OfferAn attractive salary ranging from £27,000 - £30,000 per year.Generous holiday leave of 25 days.Convenient on-site parking available.A positive and supportive company culture.