Job Description
Customer Service Advisor – Stockport
Read the overview of this opportunity to understand what skills, including and relevant soft skills and software package proficiencies, are required.
£22,700 basic + monthly bonuses = £25,000 per year
Yearly salary increases, and guaranteed progression within 6 months!
Step into the financial services world, with no previous experience required…
We can all appreciate how difficult it can be in this world to be given a ‘chance’ and that’s exactly what this company wants to give you. Your working background doesn’t matter, it’s about your people skills, and being someone who wants to make a difference to everyday lives.
This is an opportunity to become a successful financial services customer service advisor, gaining knowledge in industries including banking, telecoms, utilities and fashion retailers.
The best part – progression is so easy here!
The proof is in a recent new starter who in a matter of 6 weeks has moved into a senior role, in our senior office, which celebrates good work with better salaries, recognition, easier calls, and bonuses! You will be given a chance to move over to the senior team within 6 months, but its certainly nice to know you can achieve this a lot sooner.
For every year you’re here with us, you’ll receive a guaranteed salary increase, and extra holidays. We also throw the best award ceremonies every year to celebrate our team.
Our main aim is for you to enjoy what you do…
This is why we don’t set targets, and operate differently to other companies:
- You’ll make friends for life (we truly love that everyone gets along)
- You will not be answering call after call, you’ll take around 30 calls per day
- Constantly awarding staff with cocktail classes and spa days
- Recognise your peers – we have a fun way of you rewarding those around you
- Our shifts give you time to enjoy life – how does 1PM finishes sound, 2 weeks out of 4?
- A fun way to earn bonuses – challenge colleagues via our league table
- Earn £200 per month in bonuses
- An in-house rewards app where you have access to discounts in popular stores
- Weekly team prizes, vouchers, and recognition
- Full training in our academy environment
- Paid overtime if you wish to do so
What’s the catch?
All we want from you is passion to help our customers. You’ll discuss their financial worries, set up direct debits, affordability and empathise and understand them. This is a perfect role if you genuinely enjoy helping others, you might just save someone’s life!
Contact centre advisors, retail workers, care professionals, hospitality staff, administrators, and telesales superstars – we want to speak to you.
Interviews begin immediately, please apply now.