Job Description
We have an opportunity for a highly motivated individual, with a passion for delivering exceptional customer service to join the library service. The post is within the team at South Elmsall Library as a Customer Service SupervisorLibraries are responsible for providing a pleasurable library environment that enhances the customer experience and inspires them to return and promote the service to others. The post is an 18.30 permanent post which includes working every other Saturday You will have: a positive and flexible approach excellent interpersonal skills previous experience in a customer facing environment a good standard of ICT proficiency, including a working knowledge of Microsoft Office software programmes and web-based packages a calm approach when dealing with complex and stressful situations the ability to engage and interact appropriately with both adults and children the ability to encourage and motivate customers to participate in activities which enhance the customer experience. If you would like any more information about this exciting role, please contact Andrea Milligan by telephone on: .