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Job Description
Do you have Advanced Excel skills?
This is a great opportunity to join a busy team as a Customer Supply Planner. The ideal candidate will be pro-active and work well under pressure, with previous experience within a customer-focused supply chain role.
Role responsibilities of the Customer Supply Planner include:
- Customer communication support via regular review calls
- Coordination of customer requirements including management of allocation tracking
- Demand management through regular reviews of orders vs forecast
- Process customer forecast releases via Demand Planning tools and forecasting systems
- Review forecast accuracy
- Manage customer backlogs to reduce line stoppage risks
- Onboard new customer accounts
- Participate in Operational Improvement Projects
- Support customer complaints through to resolution
- Order processing and shipping
- Ensure database integrity, KPI and month-end reporting
Key skills required:
- Experience within Supply Chain and Customer Service / Account Management
- Good working knowledge of SAP is preferred
- Advanced Excel (including Pivot Tables / VLookups / VBA)
- Strong communication and team working skills
- A drive to learn, develop and contribute towards company performance
This role has flexible working available with hybrid 2x days in office and 3x days WFH.
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