Job Description
As a Customer Verification Advisor, you will play a key part in the verification process of our global customer base.
All potential applicants are encouraged to scroll through and read the complete job description before applying.
We are looking for bright, inquisitive and enthusiastic individuals to join our team.
The ideal candidate will play a key role in reviewing customer’s registration details and verifying documents in line with company processes.
The position is offered on a full time basis and will require a flexible approach to working hours; working any five days from seven, including weekends, evenings and bank holidays.
The starting salary for this position is competitive, increasing to £24,190 per annum upon successful completion of training.
We also offer a generous bonus scheme and many other benefits for the successful applicants.
This role is eligible for inclusion in the Company’s hybrid working policy where you will have the option to work up to three days from home.
Successful applicants will be required to provide proof of eligibility to work in the UK from their first day of employment.
Preferred Skills, Qualifications and Experience
- Excellent attention to detail.
- Good investigative skills.
- Ability to learn.
- Ability to work to high standards when under pressure.
- Ability to prioritise tasks.
- Effective communicator at all levels.
Main Responsibilities
- Verifying identification documents provided by our customers.
- Reviewing customers’ registration details.
- Using internal/external sources to verify our customers.
- Assisting other departments with verification queries.
- Ensuring compliance with our Company verification processes.
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