Role: Customs & AEO Coordinator
Contract: Permanent
Hours: 0800
1700 M/F (40hrs p/w)
Location: Northampton, Brackmills
Purpose Of The Role:
The primary purpose of this role is to ensure processes and procedures required for customs and AEO compliance are adhered to locally and harmonised regionally where local requirements allow.
The role will encompass monitoring the customs documentation and the safety and security requirements of the full AEO accreditation (AEOF) held in regional countries.
A key feature of the role is to not only audit the overall level of adherence to the requirements of Customs authorisations and AEO but to also provide ongoing support at local level to ensure the responsibilities of the branches/ departments are not only understood but met in a timely manner.
The role will also ensure monthly and annual reporting requirements for local customs authorisations held by the branches, such as Simplified Customs Declaration Procedure (SCDP), Temporary storage arrangements and transit guarantee, are completed and submitted in line with customs requirements.
Key Responsibilities:
Auditing processes and databases to ensure the appropriate customer empowerment (Customs Representation Authorisation or CRA) is held, completed correctly and stored centrally in line with local procedures
Aligning regionally, where feasible, and supporting locally with the creation, distribution and maintenance of standardised documents to support the customs process and AEO compliance
Ensuring all the conditions of all local authorisations are known and adhered to
Conducting regular audits to verify accuracy of customs entries
Liaison and co-ordination with branch operations and premises management, to ensure that premises and security management actions, processes, and procedures are compliant with AEO Security requirements as part of combined AEO accreditation
Ensuring branches undertake regular safety and security risk assessments
Ensuring overall compliance with standard operating procedures for Customs and AEO processes is monitored and maintained
Direct liaison with external and internal customers where deemed necessary
Direct liaison with appropriate stakeholders in the UK and Ireland as well as Customs authorities (HMRC, REVENUE) and other agencies as and when necessary (including, but not limited to, Border Force and DEFRA)
Keeping up to date with on-going changes to relevant Customs procedures, legislation and Notices and applying those changes into the daily working tasks, processes and procedures as necessary
Ensuring an awareness culture regarding Customs and AEO matters within the operations departments, improving all-round general knowledge to foster a co-operative and productive working environment in which the importance of Customs requirements and the implications of non-compliance are understood
Proactively review and, where feasible, aligned AEO procedures regionally
Lead AEO reassessment events
Support local assurance events with local authorities
Essential Skills & Experience:
EU Customs regulations and UK Specificities
Excellent communication skills
with the ability to communicate verbally and in writing
Awareness of global geography
Ability to influence and impact people across all levels in the organisation
Customs procedures and formalities knowledge.
Knowledge of and familiarity with UK CHIEF/ CDS system and proprietary software systems in relation to processing declarations for goods entering and leaving the UK or EU through ports and airports, and processing Customs information electronically
Ability to listen to others and understand the situation from their perspective
Excellent problem solving and analytical skills
Mathematical and computer literacy
Attention to detail and high levels of accuracy
Skilled in adapting their style and language to suit the customer, department or level that they are dealing with
A high customer service orientation with a passion for delivering quality
Highly adaptable
Ability to deal with customer problems efficiently and professionally
Ability to take responsibility to resolve issues
Why work for DACHSER?
Were a family-owned global logistics provider delivering over 83 million shipments a year, including everything from fashion, DIY, chemicals to medical equipment. Internationally, we are among the top 15 logistics providers in terms of sales revenue. We combine and integrate the world's most intelligent logistics network capabilities that keep the global economy running
today and tomorrow.
DACHSER is a diverse, innovative and energetic workplace where everyone's ideas are always welcomed and considered. We strive to keep the family sentiment running through the business which creates an exciting, ambitious and supportive work ethic. Whether you are looking at opportunities in operations, as part of our Regional Office or support teams, we offer a competitive salary and a range of benefits.
27 Days Holiday + Bank Holidays
Pension Contribution
Employee Assistance Programme
Employee Discount Scheme
Role: Customs & AEO Coordinator
Contract: Permanent
Hours: 0800
1700 M/F (40hrs p/w)
Location: Northampton, Brackmills
TPBN1_UKTJ