Job Description
Edward Reed are seeking a highly motivated Data Analyst with strong technical, interpersonal, and business skills to make a significant contribution to our client. The Data Analyst will be responsible for specific processes within the ERP systems of the business, based in the North East.
Main Duties
- Based on analysis of the problem, propose improvements to current practices/ processes and their related (ICT) systems.
- Ensure that business requirements from all stakeholders are correctly documented and together with the key user decides which of those requirements are in/out of scope of the project/change.
- Analyse and interpret business goals, rules, processes, and requirements to arrive at the functional requirements of the projects/changes to be implemented, using formal business process modelling and requirements engineering techniques.
- Accurately describe the functional requirements so that an ICT software engineer or ICT vendor can develop or propose technical solutions to meet the requirements and estimate delivery time and cost.
- Create a traceability matrix for matching business requirements to functional requirements and monitor the delivery of requirements.
- Define the non-functional requirements for new systems being developed (i.e. performance, scalability, security, usability, availability …) based on business expectations, ICT security policies and compliance.
- Investigate and propose the most appropriate technical solution to meet these requirements and achieve the project /change goals.
- Create formalized project plans and budgets, control mechanisms and reporting to ensure delivery of the project within targets.
- Perform ICT integration testing and coordinate business user acceptance testing.
- Provide post-implementation support for projects/changes.
- Acts as second line support for incidents, requests and problems on the systems concerned.
Required Technical Skills
- IT or IT-related degree i.e. bachelor in business administration, computer science, information technology, or in a specific business area (finance, logistics)
- Project management methodologies and business process modelling techniques.
- Wide and general appreciation of ICT technologies and trends.
- Good understanding and experience of ERP systems.
Required Personal Skills
- Good understanding of the demands within a commercial environment and business concepts.
- Open-minded, constructive, initiative, pro-active, independent & autonomous, service orientation, active learning.
- Good communication skills, able to bridge the gap between IT and the business, and between IT and vendors and negotiate to achieve win-win solutions.
- Complex problem solving, critical thinking, judgment and decision making, coordination, motivation & negotiation, mathematics & statistics, information ordering, inductive & deductive reasoning.
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