Job Description
Job title: Data Analyst- Bounceback
Company: Change Grow Live
Job description: Join Our Team as a Data Analyst
It’s an exciting time to join Bounce Back as we invest in a new role for the charity. We’re looking for a Data Analyst. You’ll help us both demonstrate the amazing impact we have as a charity, and make the best use of our data in shaping how we understand and operate our services. You’ll be instrumental in the design, development and implementation of a new CRM system that will really transform how we use data in our organisation. This exciting role provides an opportunity for an experienced and creative data professional to help us make a real impact and improve the experiences for our staff, participants and reporting to commissioners, grant givers and external audiences.
Location and Flexibility:
This role is hybrid, offering flexibility and inclusivity. You’ll need to work in our London offices up to 2 days per week, other locations as needed for e.g. commissioner meetings, team meetings and development, and you’ll also have the opportunity to work from home.
Salary: £32,700
Hours: 37.5 pw
Responsibilities
Responsibilities
About us.
Bounce Back is a charity and social enterprise that exits to give young people and adults who for whatever reason are at risk of, or have a history of offending, the opportunity to thrive as individuals and shape a society where everyone can look forward to a bright future. We believe everyone can change and should be given the opportunity to do so.
- We do this through our broad offer of diversion, education, training and employment services.
- We give people the confidence, skills and belief in themselves to redefine who they are, make new choices – the chance to change.
- We’re rooted in and driven by the needs as aspirations of the people we work with, our participants and employers alike.
You can find out more about us at
Role Overview:
As our Data Analyst, you will be responsible for the development, management, and ownership of the organisations CRM and functions within our dynamic charity. You will also create and implement plans for the organisation and our diverse range of projects, taking charge of standardising and streamlining how we input and analyse data ensuring everyone is confident with our applications, so that the participant journey is fully captured.
Our ideal candidate will have the skills and experience to provide administrative support participants and provide accurate and timely data in line with requirements. This is an excellent opportunity for someone passionate about data looking for a new opportunity with a charity that will support and develop your personal and professional development.
What We Value:
We take pride in our friendly and energising work environment. At Bounce Back, we are open, bold, and compassionate. We celebrate diversity and believe in the power of inclusion. Your unique perspective and skills will be appreciated and embraced by our supportive team.
We’re rooted in and driven by the needs and aspirations of our participants. Partnership working and collaboration are at the heart of all we do. We celebrate wins, big and small and let people define success for themselves.
Join Us in Making a Difference:
If you are a highly organised and efficient communicator with a passion for enhancing experiences through data and impact, we want you!
Embrace the opportunity to be a part of a team that values your contribution and supports your success in this exciting new role.
Your journey to making a positive impact on the lives of others starts here.
Apply now!
Core Responsibilities
- Ensure data processes and systems are efficient, effective and meet the needs of all stakeholders.
- Develop and maintain prediction and tracking systems for performance.
- Develop and provide financial information in relation to contract requirements.
- Recognise and understand key performance indicators and prepare regular data quality and performance reports to respective teams and stakeholders.
- Conduct data analysis to discover useful insight and valuable information and provide creative suggestions to make changes in service delivery where needed.
- Undertake data analysis to ensure activity, performance and all other reporting needs are met.
- Interpret and make use of internal and external reports and ensure activity is appropriately reflected.
- Communicate findings effectively and appropriate to the audience.
- Provide in-house case management system training.
- Training staff to gain an understanding of data within the project and its effect on their role and its related outcomes.
- Be an expert and port of call on all CRM data relating matters, assisting operational workers on monitoring, local spreadsheets, case management systems, etc.
- Manage the service data submissions via local and central databases.
- To attend relevant meetings and forums as requested
- Carry out any ad-hoc data requests from teams as required
Personal Specification
- Knowledge of a range of CRMs and their underpinning processes. – Highly IT literate with particular expertise in the use of Excel and Word
- Ability to analyse complex datasets.
- Experience of report writing
- Ability to manage performance monitoring frameworks.
- Experience of using client case management systems/databases
- Experience of using national reporting systems, such as DAMs and DIRDET
- An excellent understanding of both the technical and human dimensions of data collection processes
- A willingness to work flexibly to ensure deadlines are met.
- An ability and willingness to work independently and as part of a team.
What We Offer
- Competitive holiday allowance, with additional days earned over time.
- Weekly Wellness’ hour and access to our Wellness’ hub and Employee Assistance Programme.
- Contributory pension scheme.
- Exciting benefits, including discounts on shopping, cinema, holidays, and more.
- Supportive and friendly team.
- Comprehensive training, career development, and progression opportunities.
- A referral scheme that rewards you with £250 in vouchers for successful referrals.
Please read attached Bounce Back Job Description for a more detailed out line of responsibilities and Person Specifications.
This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.
Salary Range (pro rata if part time)
£32,700.00/Yr.
ILW / OLW /Fringe
N/A – Outside London Weighting Area
Interview Date
15/4/2024
Closing Date
7/4/2024
This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.
Expected salary: £32700 per year
Location: London
Job date: Tue, 12 Mar 2024 23:52:20 GMT
#Data #Analyst #Bounceback
Apply for the job now!