Job Description
Job Description
Who we are:
La Fosse is a total talent solutions business across technology, digital, and change. Our vision is to create a world where talent is recognised regardless of background and lived experience.
We partner with our customers to build solutions for their business and people challenges, leveraging our recruitment, academy, solutions, and executive search offerings. Our expert teams work at all levels from the classroom to the boardroom on a permanent, contract, interim, and executive search basis. We help add short-term capacity while building long-term capability, filling immediate skills gaps and, more importantly, solving future needs with outstanding, diverse talent.
Company culture is a huge focus for us, promoting an inclusive, caring environment that supports our employees in reaching their career goals. La Fosse is proud to be an employee-owned business; this enables our staff to have a voice in how La Fosse is run and provides more opportunities for them to play a pivotal role in our success. Most importantly, employee ownership allows us to maintain our culture, ethos, and values as we continue to scale our business together.
Job Description:
We are seeking a motivated and detail-oriented Delivery Consultant to join our IT Service Management division. The ideal candidate will have a passion for recruitment and a strong understanding of the ITSM / technology market. As a Delivery Consultant, you will play a crucial role in sourcing, engaging, and placing top IT Service Management professionals with our clients.
Key Responsibilities:
- Candidate Sourcing: Identify and attract high-quality candidates through various channels, including job boards, social media, networking, and referrals.
- Screening and Assessment: Conduct thorough interviews and assessments to evaluate candidates' skills, experience, and cultural fit for specific roles.
- Relationship Management: Build and maintain strong relationships with candidates and clients, ensuring a deep understanding of their needs and expectations.
- Market Expertise: Stay up-to-date with the latest trends and developments in the IT Service Management market to provide informed advice and insights to clients and candidates.
- Collaboration: Work closely with the ITSM team and other divisions within La Fosse to share knowledge, resources, and best practices.
- Process Management: Manage the end-to-end recruitment process, from initial contact to offer negotiation and onboarding.
- Client Interaction: Partner with clients to understand their hiring needs, provide market insights, and deliver exceptional service throughout the recruitment process.
- Performance Metrics: Achieve and exceed key performance indicators (KPIs) related to candidate placements, client satisfaction, and business development.
Qualifications:
- Experience: Previous experience in recruitment, ideally within the IT Service Management or broader IT sector.
- Knowledge: Strong understanding of IT Service Management concepts, frameworks (e.g., ITIL), and the IT industry.
- Communication: Excellent interpersonal and communication skills, with the ability to build rapport with candidates and clients.
- Organization: Strong organisational skills and the ability to manage multiple priorities in a fast-paced environment.
- Team Player: Collaborative mindset with the ability to work effectively within a team.
- Motivation: Highly motivated, proactive, and results-oriented with a passion for delivering exceptional service.
Benefits:
- Competitive base salary
- Market leading commission structure (30%-40%) + new business bonuses + cross selling incentives
- Award winning training and development throughout every stage of your career
- Employee Owned Business
- Hybrid flexible working model
- Clear progression path
- Gymbox membership
- Annual company Ski trip
- Business incentives and Monthly team incentives
- Office massages
Join us at La Fosse and be part of a dynamic team that is shaping the future of IT recruitment. Apply today!