Job Description
This is an exciting career opportunity to play an integral role in the operational delivery for Consultancy+.
Owning the successful delivery of services from implementation through to completion, this client facing role will allow you to learn about our business solutions end to end, whilst delivering operational excellence in a successful and growing team.
Role: Delivery Consultant
Location: Hybrid - Northampton
Contract: Full Time, Permanent
Salary: £26,000- £30,000 + bonus
The Company
Consultancy+ delivers projects and programs to over 100 Public and Private Sector organisations. In doing so, we work with some of the largest organisations in the UK delivering projects and change programs across a range of areas including IT and Change, Health & Care, Investigations, Procurement, Finance and HR. Following another year of rapid growth, we are looking to grow our team through the engagement of a further Delivery Consultant. This role is a core part of our ambitious and exciting growth plans to ensure that we are working in the most effective way with our clients and suppliers and delivering effective, sustainable and successful solutions.
The Role
The role is the right next career step for an individual who is customer focussed, confident, organised, happy to work in a varying fast paced environment and has an interest in a career in Consultancy and Professional Services. For the right candidate, this role will offer the opportunity to learn the business from end-to-end. With responsibility to achieve operational excellence, by managing the delivery of existing and new projects, working with clients to understand their requirements, engaging suitable suppliers and business development to build strong business relationships with your clients.
Core responsibilities
- Work effectively with clients to understand their needs and agree suitable solutions
- Focus on ensuring the solutions are fully in place with all governance, processes and legislation considered and adhered to
- Manage the end-to-end process including kick off meetings and project close
- Collaborate with the team to ensure quality suppliers are onboarded and engaged
- Be proactive to offer support and guidance to suppliers and clients
- Ensure all requirements are held on our dedicated IT system
- Monitor and run system reports
- Commitment to continuous improvement and regular business audits
- Measure and maintain a quality service for suppliers and clients
- Drive commercial performance by contract management and business growth
- Ad hoc duties and project work as necessary
What experience you will need
- Experience working in a fast paced and varied customer focussed environment (such as resourcing, recruitment, sales)
- Ability to prioritise and multi-task throughout your working day
- Strong customer services and confident manner
- Capable of taking ownership and responsibility to manage a process from end-to-end
- Commitment to follow an agreed process and deliver operational excellence
Proud winners of:
- #1 Recruitment Agency - Glassdoor Best Places To Work 2020
- The JobCrowd Top Companies for Graduates to Work For 2021
- The JobCrowd Top Companies for Apprentices to Work For 2021
Our values, your values; our future, your future
All job offers are subject to satisfactory references and compliance with vetting requirements applicable to the job role. Reed is an equal opportunities employer.
We aim to ensure that no candidate or employee receives less favourable treatment on the grounds of gender, race, disability, sexual orientation, religion or belief, age, gender identity, marital or civil partnership status, pregnancy or maternity.
We are a Mindful Employer and offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria. As a proud signatory of the Armed Forces Covenant, we welcome applications from ex-services personnel and reservists.