Deputy Store Manager
With customers jetting in and out, an airport rarely stands still. Help your team in Manchester Airport stay one step ahead, and your career will be flying too!
We have an exciting opportunity to join one of our busiest and highest-profile stores as a Deputy Store Manager at Manchester Airport! This is an exciting opportunity to join one of our biggest businesses in the UK!
In this multi-million pound operation, you'll support the Store Manager in driving consistently high store standards and customer service, and successfully delivering KPIs. Get your stores performing and this can lead to more senior roles as part of our regional internal succession programme!
You may know we operate on the high street, in rail and bus stations, airports,
hospitals, universities and workplaces. But did you know we’ve been around since 1792 and have over 14,000 employees across the globe and have consistently outperformed other major retailers over the past ten years?
With busy flights landing and taking off day and night, will your team and store be consistently ready to provide an efficient, friendly service? That’s just one of the challenges you need to think about as airports are some of our most demanding retail locations. Day to day, you will be supporting the Store Manager in managing the 9 units that make up WHSmith across Manchester Airport T1/T3 , you will ensure they are commercially laid out, legally compliant and ready to deliver a first class customer experience at all times. Determined to turn every customer’s visit into a great experience, you’ll lead your team in upholding the highest standards, as you drive sales and manage costs in line with strict KPIs. Our deputy manager role
store is fully compliant with pricing, promotions, legislation and landlord agreements
Experienced and entrepreneurial, you’re a skilled retail manager - in your element when inspiring a team. You lead by example, rolling your sleeves up and helping out on the shop floor. With this approach, you’ll win the respect of staff at every level, getting the best from each individual and encouraging them to develop. Commercially sharp, you know that putting customers first is key to meeting targets and budgets, and you’ll take full responsibility for P&L. You’ll have experience of leading a large team and if you’ve worked in a fast-paced Travel retail environment, even better! If you set high standards and are highly driven you’ll go far at WHSmith.
You’ve got tried and tested skills. Here, you can use them to the full. We’ll trust you to get things done and to use your initiative. Bring us new, innovative thinking and you could really see your career take off. Our excellent benefits package includes 25 days holiday, generous staff discount*, annual performance related bonus*, pension and much more! We make sure that there’s plenty of support available. One way we do this is through our Retail Academy which helps managers learn and progress.