Job Description
Receive a guaranteed interview with a global leader in new technologies! Please note the employer asks that you join a 12-week training programme delivered by Just IT. This will be delivered remotely and will provide you the necessary experience and skills required to start the role. The 12-week Training Programme Join our IT Technician training programme and gain the technical expertise needed to launch your IT career or advance toward an IT apprenticeship. Upon successfully completing the program, you'll be guaranteed an interview with one of our top employers in the region. What you will learn The 12 week programme will build technical knowledge and hands-on skills needed to start your career. This will include; CompTIA A+ Microsoft 365 Soft skills including communication skills In addition, you'll receive a certificate of completion , have the chance to earn globally recognised certifications, and access official CompTIA labs to sharpen your skills. Eligibility Our IT Technician Skills Bootcamps are available to all adults, regardless of prior attainment aged 19+. Applicants must; Living in the North East Mayoral Combined Authority region. I.e. Darlington, Durham, Gateshead, Newcastle or Sunderland, Be employed, self-employed, career changers, returners to work or unemployed within the last 12 months. Have access to a reliable internet connection with a PC/ Laptop. Have the right to live and work in the UK. What to expect after completing the programme Upon finishing the bootcamp, you’ll be guaranteed an interview for the role of Desk Side Support Engineer with one of our partnered employers actively hiring. Position overview - Desk Side Support Engineer As a Desk Side Support Engineer , you’ll be the go-to tech expert, providing 1st line support to help resolve IT issues efficiently. You'll ensure your colleagues can stay focused on their work without tech disruptions. Responsibilities · Provide a single point of contact to internal colleagues reporting IT-related incidents. · Diagnose and resolve technical issues at the first level to minimise downtime for colleagues · Obtain both technical information and business impact to enable support teams to resolve incidents effectively. · Excellent ability to troubleshoot and problem solve Benefits · Work in an inclusive environment · Competitive salary with great company benefits · Hybrid working options based on role requirements · Opportunities for career development and continuous learning Apply now to Just IT and we will review your application. If you are suitable for this role we will be in contact to discuss this opportunity. Please note that this is a training programme delivered by Just IT with a guaranteed an interview for the role of Desk Side Support Engineer.