Job Description
Join us and help deliver the exceptional, every day. Detainee Custody Officer – Swinderby Vehicle Base Our philosophy is all about delivering brilliant service to the people in our care and creating great training development and career opportunities for the people we employ. We will support you every step of the way, developing your skills to professionally deliver this rewarding, sometimes challenging role with integrity and respect. Working as a DCO within our team will provide you with the opportunity to maintain high standards of security and safety whilst promoting the welfare and decency of residents. This is a fast-paced environment where no two days are the same. As you gain experience within this challenging role, we'll support you throughout your time to grow and develop. Your new role as a vehicle base DCO will be to escort and safely transport immigration residents across the UK and may also include working at local Airports. Salary: £25,.40 based on 40 Hours per week.Pension and life insuranceFull flexibility will be required as this is a 24- hour service, days a year. Your rolling shift pattern will cover both days and nights. Who we're looking for: Being a Detention Custody Officer demands the people's skills, patience, resilience, and professionalism to handle an ever-changing day.Our people come from a variety of backgrounds, you will have the communication and interpersonal skills to support colleagues, work together in teams and deliver an exceptional service to our residents. Previous experience of dealing with sensitively in a wide variety of people who have been agitated, confused or angry would be an advantage. Excellent problem-solving skills in addition to having the ability to keep calm under pressure will be key to developing your Care & Custody career. Training Once you have passed our selection and vetting process, you'll begin your Care & Custody career completing a 6-week initial training course (ITC), continuing your development over the next 12 months with on the job mentoring and assessments to gain our accredited Level 3 apprenticeship in Detention and Custody. Benefits Accredited Level 3 apprenticeship in Detention and Custody after your initial 13 -month period Continued personal development with full support given to enhance your career. Ability to achieve a work/life balance. A benefits package including options of a pension scheme and life cover. Voluntary benefits include share options cycle to work save as you earn and salary finance. Partner discounts at your favourite retailers, leisure and utilities companies Free parking and uniformTraining is paid at full pay rate. You must have a UK car manual driving licence and a valid British Passport, EU Passport with Share Code, or indefinite leave to remain from a Commonwealth country. You must also have no more than 6 points on your driving license. Please note that all offers of employment are subject to security clearance and enhanced background checks. We have courses starting in September onwards. Our market-leading offering provides you with benefits that suit your lifestyle. We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans. When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices! We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie). We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,! Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.