Job Description
The Organisation
The Refugee Council is one of the leading organisations in the UK working with asylum seekers and refugees. We provide advice and assistance across a wide range of issues. These include helping asylum seekers through the asylum system, accessing housing, welfare, benefits, health, education and employment.
Our teams work with relevant agencies such as the Home Office, Local Authorities, Housing providers, UKBA, Health and Mental Health providers, and Legal Service Providers. You can find out more about the work we do, our strategy, and our values on our website.
Context and Purpose of the Job
This is a new role and sits in the Fundraising and Digital Directorate. The Fundraising and Digital function is responsible for all the charity’s fundraising, brand, website, social media, emails, and lead generation campaigns. This role sits within the Public Fundraising Team, which secures donations from individuals signed up to our newsletters and individuals giving up to £5,000 per year, legators, and regular givers.
We are looking for somebody who enjoys working in a dynamic and fast-paced environment and wants to develop their fundraising, and specifically digital fundraising skills to have a major impact on the lives of refugees in the UK.
Main Duties and Responsibilities
- Project Management
- Working with the wider public fundraising team, support the development of plans and activity to manage a portfolio of acquisition, retention and stewardship campaigns including, but not limited to, gathering content, setting up landing pages, creating graphics and assets for digital content, designing ad content, as well as delivering email and social media communications and digital versions of our supporter newsletter.
- Provide digital support for each fundraising project from start to finish. Lead on creating segmented and tailored email journeys – source content and create briefs, liaise with suppliers, create and oversee data selections, exports and imports and manage sign off process.
- Manage our email welcome journey for e-news sign ups, and support on the development of other supporter journeys for a range of audiences across the team.
- Ensure continued communications and strong working relationships with the Direct Marketing Manager and Digital and Comms teams.
- Play an active role in coordinating digital communication plans across the organisation, working alongside the Direct Marketing Manager and Comms colleagues to suggest themes and content as well as creating/scheduling content as and when required.
- Location:
Hybrid (1-2 days Stratford, London) - Contract type:
Permanent