Location: London - Hybrid
Department: Financial Services
Who are Tide:
At Tide, we’re on a mission to save businesses time and money. We’re the leading provider of UK SME business accounts and one of the fastest-growing FinTechs in the UK. Using the latest tech, we design solutions with SMEs in mind and our member-driven financial platform is transforming the business banking market. Not only do we offer our members business accounts and related banking services, but also a comprehensive set of highly connected admin tools for businesses.
Tide is about doing what you love. We’re looking for someone to join us on our exciting scale up journey and be a part of something special. We are wanting passionate Tideans to drive innovation and help build a best-in-class platform to support our members. You will be comfortable in ambiguous situations and will be able to navigate the evolving FinTech environment. Imagine shaping how millions of Tide members discover and engage with business banking platforms and building this on a global scale.
What we’re looking for:
As Director of Product - Member Engagementat Tide, you’ll be passionate about offering world class digital experiences to our small business members. We are looking for someone who has proven experience in designing and delivering mobile app experiences that our members will love.
Rather than standalone solutions, our Tide proposition is to offer deeply connected products and services. A key focus of this role will be to identify and deliver connectivity chains across different products and services offers. In this way, we can differentiate the Tide proposition and deliver on our mission of helping our members save time (and money).
This is a global role, and requires someone excited about working across different markets (and with experience of having done this previously!) While our core app functionality stays consistent across markets, varying degrees of localisation will be required. You’ll be flexible, adaptable and very open to rapid prototyping and testing of new ideas. We have recently launched in India and have plans for further internationalisation, so this presents a tremendous opportunity to make your mark on the business.
You’ll have extensive expertise working in collaboration with key stakeholders across the organisation – including engineering, marketing, product design, data, operations, finance – to ensure alignment and support for growth initiatives.
You will also have extensive know-how in pricing, bundling, tiering, and subscription models, and will be able to present these offers in the most compelling way possible. Tide offer a number of paid plans today (Plus, Pro, Cashback) and are looking for someone who can continually enhance this offering, and take plan subscriptions global, adapting as required to local market needs.
As Director of Product:
What makes you a great fit:
What you’ll get in return:
Make work, work for you! We are embracing new ways of working and support flexible working arrangements. With our Working Out of Office (WOO) policy our colleagues can work remotely from home or anywhere in their home country. Additionally, you can work from a different country for up to 90 days a year. Plus, you’ll get:
Tidean Ways of Working
At Tide, we’re Member First and Data Driven, but above all, we’re One Team. Our Working Out of Office (WOO) policy allows you to work from anywhere in the world for up to 90 days a year. We are remote first, but when you do want to meet new people, collaborate with your team or simply hang out with your colleagues, our offices are always available and equipped to the highest standard. We offer flexible working hours and trust our employees to do their work well, at times that suit them and their team.
Tide is a place for everyone
At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status. We believe it’s what makes us awesome at solving problems! We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.
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