Job Description
Roscoe, NY 12776, USA
Description
We're hiring a Full-time Director of Sales at Roscoe Mountain Club in Roscoe, NY!
At Troon, we believe our Associates are our greatest strength and competitive advantage. Whether you’re relatively new to club management or are a seasoned expert in the sales industry, there’s an exciting new leadership opportunity for you at Roscoe Mountain Club. Engage with guests from all over, providing a first-class, customized experience and dedicated service they will carry with them long after they’ve left our premises.
Ideal candidates have a genuine passion for club event sales with a proven track record in selling weddings and banquets. As Director of Sales, you will be responsible for maximizing catering & event revenues through the promotion and sales plans of the club’s facilities for weddings, banquets, business meetings, social events, golf outings and member-related activities at the Club.
Ideal candidates have flexible schedules with availability to work weekends and holidays, as needed.
SALARY: $60,000-$70,000, based on experience
Our team has made a conscious effort to ensure strong protocols are in place to keep you and our patrons safe, so you can focus on the customized customer experience and event sales management.
For more information on our open opportunities, apply today!
Responsibilities
- Achieve sales/profit goals of the Club’s catering/events operation
- Help develop catering sales budgets and marketing plans
- Develop and implement programs and activities that increase and retain events in the Club, including, but not limited to, telephone sales campaigns, direct marketing campaigns, networking events, open house events, and the like
- Utilize salesforce.com daily to build and maintain an events prospect database, track all communications and activities with those prospects, and record all sales made
- Respond to prospect inquiries, conduct tours and meetings for prospective events, and sell events
- Oversee the development/preparation of contracts for all events
- Helps prospects (including Members) plan special events including menus, entertainment, theme, decorations and other aspects
- Recommend refinements for catered events to include floral arrangements, table settings and room appointments; recommend the purchase of equipment and supplies
- Work with the Club’s General Manager to determine selling prices and menus for catered events
- Schedule all banquet event functions, prices and prepares event proposals, collects signed contracts and deposits
- Transmit the necessary information about all events to the appropriate support staff
- Ensure smooth execution of events by inspecting finished arrangements and collaborating with appropriate department heads
- Plan and coordinate details of catered events to include determining specifications and quantities of goods to order, determining manpower levels, recommending personnel assignments, scheduling space and facilities, and communicating menu information to production staff
- Ensure that arrangements are made to set up rooms, provide service and clean areas after events
- Develop, implement and monitor standards of service and coordinate catering activities to ensure that a high quality of production and service is consistently maintained
- Regularly evaluate services and determine means by which to upgrade quality of catered events
- Attend important events to foster relationships that are important to generate event referrals and other club business opportunities
- Participates in outside activities that are judged appropriate by the General Manager and/or Troon regional team to enhance the presence of the property in the local community
- Work with the Club’s GM and Indigo Golf Partners regional team to create sales materials/collaterals
- Perform other related duties as assigned by supervisor or manager
Education and Experience Requirements
- Rigorous sales experience (3-5 years minimum) in catering sales, preferably in a club setting, and a proven track record of selling weddings and banquets
- Superior sales skills in prospecting, communication, and closing
- Present a professional appearance with a pleasant and mature demeanor
- Excellent written and oral communication skills
- Must be highly organized, efficient and detail oriented
- Must have excellent interpersonal/relationship skills
- Must be comfortable in the use of CRM/sales automation systems (i.e., salesforce.com)
- Must be proficient in the use of Microsoft Word, Excel, Outlook, and PowerPoint
- A four-year college degree preferred, but not required
Working Conditions
- Use of sight, reading, wrist movement to operate a computer, phone, or other documents
- Physical activity including long periods of standing, bending, and lifting an average of 35 lbs.
- Work extended hours during golf season
- Work weekends and holidays
- Travel locally to carry out assigned responsibilities and nationally as needed
Troon started as one facility in 1990 and has since grown to become the world’s largest professional club management company. We offer careers around the world at all levels of golf operations, opportunities for professional development, growth opportunities and a comprehensive benefits package. Our goal is to create extraordinary guest and member experiences through personalized service, consistency, and uncompromising attention to detail. For more information about the Troon Experience, please visit https://www.troon.com/ .
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