Job Description
Director of Property, Placemaking & Social Enterprise
Job DescriptionAbout Us
Read on to find out what you will need to succeed in this position, including skills, qualifications, and experience.
Queens Cross Housing Association is an award-winning social landlord based in the northwest of Glasgow. With 4,320 properties adjacent to the city centre and West End and the Forth and Clyde canal running through, it is a place where people are proud to live and to work. Queens Cross Group includes a Registered Social Landlord, a property management subsidiary (Queens Cross Factoring) and a social enterprise which lets commercial property (Queens Cross Workspace) Recognised for its innovation, quality services and high performance, Queens Cross Housing Association is seeking to appoint a Director of Property, Placemaking and Social Enterprise.
The Role
The Director of Property, Placemaking and Social Enterprise will ensure delivery of a high performing property maintenance service and investment programme, developed to produce quality homes and high levels of customer satisfaction. You will be expected to maximise the opportunities for enterprise and regeneration in the Queens Cross area while ensuring the excellent standards of service across our subsidiary businesses. As a member of the Executive Management Team, you will be responsible for shaping and delivering the Association's strategic and operational objectives, delivering high performing services, ensuring value for money and providing leadership and direction to a team of highly experienced Heads of Service and staff.
Ideally qualified in a relevant discipline, you will have experience at a senior strategic level and a wealth of knowledge in areas such as property services, customer services, project management, procurement and development or regeneration. You will have a demonstrable background in delivering organisational goals and leading highly motivated and skilled teams. You will ideally have an understanding and experience of community led regeneration and the linkages between physical and social regeneration. You will be an innovative, commercially aware business leader, demonstrating excellent stakeholder engagement capability combined with an entrepreneurial and engaging personality. It is expected that your communication skills will be excellent.
In addition to being offered the opportunity to work within one of the largest and best performing housing associations in the country, you will be afforded with a highly competitive salary and remuneration package.
Key Responsibilities
Leading, motivating and supporting a committed and talented team with responsibility for the following areas of service:
Property Maintenance (day to day repairs, planned and cyclical maintenance, QC Direct Repairs services)
Asset management and investment (planning and delivering our asset management strategy across 4500 properties including tenemental, multi storey, deck access and new build properties)
Development - (planning and delivery of our substantial housing development programme and directing North West Partners - a shared service development Hub with Maryhill Housing Association to deliver over 600 homes within 5 years). QC Factoring (a subsidiary commercial company providing property management services to over 2 500 owners)
QC Workspace (a subsidiary charitable company providing commercial property letting with economic regeneration and training as its main charitable objectives)
QC Community Foundation (a subsidiary charitable organisation providing grant funding for community organisations and projects to address disadvantage, discrimination and disability)
Supporting the Chief Executive, as part of the Executive team, developing and implementing organisational strategies, policies and procedures and reporting to the Board of Management. In addition, the post holder will report to Queens Cross Factoring, QC Workspace and QC Community Foundation Boards.
Overall responsibility for a capital budget of £60m for development and investment as well as a revenue budget of over £3m for repairs and maintenance.
Leading on the identification of development and regeneration opportunities as well as the necessary partnership working, engagement, programme planning, and funding required to deliver these and ensure they meet the aims and objectives of the association.
Ensuring effective commissioning and procurement strategies are in place, maximising value for money from commissioned work and ensuring all corporate policies and procedures are met.
Leading on engagement with local and national partners such as Glasgow City Council, Scottish Government and other partnership agencies on all matters relating to the areas within the remit.
Identifying and delivering innovative and commercially astute solutions across all areas within the post's area of operation and contributing to the same corporately.
Ensuring all services meet with the Association's policies and procedures and necessary and appropriate regulatory compliance.
Application Process
Eden Scott is retained and working exclusively with Queens Cross Housing Association. Please submit your CV online to iain.atkinson@edenscott.com or for a confidential discussion to hear more about the opportunity, then please contact Iain Atkinson, Associate Director on 07714 124 033.