Job Description
E2E Solution Designer – Telecom Service Assurance | London
Job details
Country: United Kingdom
State / Region / Province: London
Work Location: London
Domain: Consulting
Skills: Telecom | Network Service Assurance
Company: ITL UK
Requisition ID: 123324BR
Role – E2E Solution Designer/Solution Architect – Telecom Service Assurance
Location: London, United Kingdom
Domain: Telecom | OSS/BSS
About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey.
Area of expertise – Extensive technical/customer experience design expertise in Telecom Service Assurance which includes fault and performance monitoring as well as ITSM processes like incident, problem, change, etc.
Job Description
Infosys is looking for a Service Assurance Solution Designer/Architect who should be able to interact effectively with customers, business stakeholders, and product owners to understand solutions and challenges in the complete Telecom Service Assurance area and effectively discuss possible solutions. Define the high and low-level solution architecture and impacts on various capabilities covering complete OSS.
Required
- 12+ years of experience in working with Telecom clients in the role of E2E solution design
- Experienced in the areas of OSS architecture, design, and implementation for Telecom customers which can enable effective capturing of requirements within Service Assurance
- Understanding of telecom OSS with experience in standard design tools Design Patterns, UML, BPMN, SOA, etc.
- Experience in designing on Service Fulfilment, Assurance, Inventory, Activation, Middleware, Interfaces (one or many) at telecom projects and rollout
- Candidate should demonstrate knowledge of Telecom Industry Standards/regulations/best practices like eTOM, TNA, SID, ITIL, IEEE, etc.
- Understand the overall OSS/BSS landscape with the entire application stack.
- Knowledge of web APIs, SOAP, REST architecture
- Should possess lead qualities and must have experience in leading a team of consultants/designers to achieve stated project/program goals
- Should have experience in defining the process, business requirements, and system requirements in areas of Telecom service assurance process.
- Should be able to prepare, analyze, and review proposals from internal teams, provide appropriate solutions to problems, and make day-to-day decisions to run client projects
- Should be able to engage with multiple stakeholders like Business, SI partners, and System owners to understand, capture, finalize, and sign off requirements
- Analyze the problem faced by the customer, participate in discussions with customer stakeholders to understand the problem, gather further data as required from the customer to define and document the problem and requirements
- Should be able to groom the team members
- Candidate should possess good communication & client-interfacing skills. He should have cross-cultural working experience and should be able to work with multinational clients independently
Personal
Besides the professional qualifications of the candidates, we place great importance on various forms of personality profile. These include:
- Ability to work as part of a cross-cultural team including flexibility to support multiple time zones when necessary
- Analytical abilities, a goal-oriented work approach, high quality awareness, good team player
- A high degree of initiative and flexibility
- High analytical skills
- High customer orientation
- High quality awareness
- Excellent verbal and written communication skills
Infosys is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.
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