Job Description
Job Title: Education Support Team Manager
Contract: Permanent
Hours: Full time (36 hours), Monday to Friday
Location: Edgbaston, hybrid working model in place
Salary: £27,500 - £30,000 per annum
Benefits: Excellent Benefits
Our client based in Edgbaston is looking to recruit a Team Manager to join them as soon as possible.
The successful candidate will be a highly professional individual with previous experience in Line Management within a Higher Education setting.
Duties include:
Provide leadership to and manage a team, responsible for delivering administrative services to support the educational strategy of your designated service area.
Recruit and line manage staff, providing continuous support, development, mentoring and training for a specified team.
Ensure accuracy and establish sufficient quality control/data checking methodologies.
Prepare and deliver (either as an individual or through your team) management and institutional reporting within set deadlines analysing and interpreting complex data sets where required.
Troubleshooting and problem solving for any general issues that arise, escalating as necessary to the relevant section or colleague.
Act as a key contact ensuring that the appropriate academic and professional services staff are kept fully informed regarding changes and updates in practice and policy.
Manage, maintain, and oversee all teaching and learning related activity in accordance with regulations and Codes of Practice. This includes supporting quality audits, preparing reports and delivering remedial action plans.
Working closely with key members of academic and professional services staff to provide an effective administrative service in response to changing needs and priorities; advising other managers and colleagues on matters relating to programme administration and academic administrative support.
Maintain a focus on the quality of the student experience in your service area, working collaboratively and creatively with colleagues to support student engagement and promote enhancement
Skills and experience required:
Previous experience in a line management position within a Higher Education setting.
Personally well organised, with high levels of team organisation skills, including the ability to ensure deadlines are met by prioritising the work of yourself and your team.
Excellent written and verbal communication skills with a proven ability to communicate effectively with staff, students, and external stakeholders at a variety of different levels and from different professional backgrounds.
Exemplary attention to detail and the ability to work confidentially, using judgement and making appropriate decisions within the constraints of the role.
The ability to act with tact and diplomacy when dealing with confidential matters concerning staff, colleagues, and students.
Proven IT literacy with demonstrable proficiency in the use of the Microsoft Office suite of programmes
The ability to work to tight deadlines in a collaborative team environment.
If you feel that you have the necessary skills and experience required to fulfil this role, please apply or get in touch for more information.
If you are already registered with Tirebuck Recruitment or Allocate Recruitment, please contact your consultant to discuss suitability for this position. Tirebuck Recruitment and Allocate Recruitment only operate in the UK and can only process applications from candidates who are currently eligible to live and work in the UK. We operate a strict equal opportunities policy. Tirebuck Recruitment and Allocate Recruitment are divisions of Tirebuck Recruitment Ltd. Tirebuck Recruitment Ltd acts as an employment agency for permanent recruitment and an employment business for temporary recruitment as defined by the Conduct of Employment Agencies and Employment Business Regulations 2003.