Job Description
Job DescriptionEPR Support Analyst needed based in Manchester. Our client is a world-leading packaging supplier of climate packaging solutions to manufactures in a wide variety of industries. The successful candidate will have experience SQL Sever and ideally a manufacturing background. You will be working in a fast-moving environment and will be reporting to the Operations Manager. Position Overview To maintain and aid in implication of MS Dynamics Business Central ERMTo maintain the company in-house developed MS Access and SQL Server DatabaseTo maintain the companies computer hardware and softwareTo maintain the companies Virtual Server FarmTo maintain the companies network and peripheralsTo maintain all user Active Directory accounts and Office 365 accountsTo maintain the Security Policies, Firewalls and Anti-Virus / Anti-Spam SoftwareTo manage 3rd party supplier relationshipsTo maintain the companies 3CX VOIP telephone system Position Responsibilities Aid in the Installation and Development of MS Dynamics Business CentralSupport all company staff in the use of Microsoft Office 365 based softwareResolve, escalate to 3rd Party Suppliers and search resources to fix hardware, software and peripherals issues as and when they ariseManage the Virtual server farm, using Windows Server 2016 for all accounts, group policies and services Including Terminal Server, DNS and DHCPInstallation and management of Printers and other peripheralsManage all Virtual Servers and PC’s running in VMWareManage the Cyber Security software and hardware including DrayTek, Ubiquiti Dream Machine and RDP GuardWork within company IT Security policies Position Requirements MS Dynamics Central Business (Up to Developer Level) – not essential MS Visual Studio (Up to Developer Level)MS SQL Server 2016 (Administrator LevelMS Visual Basics for Access (Up to Developer Level)Terminal Services Server (User / Management Level)Fully Understands TCP/IP, DNS, DHCP, Firewalls, Internet Security, TSS Security, Group Policies, Server Domains, IIS, FTP and Web Hosting Ability to install new software within Terminal ServicesAbility to install new operating systems and maintain Upgrades and Updates, both PC and Server Experience supporting Microsoft Office Software to all levelsKnowledge of VOIP telephone systems in particular 3CXKnowledge of Microsoft Exchange and Office 365 Email Position Remuneration Salary £34,000 – £38,000 (DOE)Bonus Potential40 Hours per week / Monday – Thursday 8am – 17:00pm / Friday 8am – 16:10pm.