Job Description
Event Crowd Safety Managers and Supervisors
Event Crowd Safety Managers and Supervisors
If you think you are the right match for the following opportunity, apply after reading the complete description.
EVENT DAY RATE: Competitive event day rates, dependent on experience and event day role (6 hour minimum shift)
TERMS: Non-guaranteed hours on an event by event basis
THE ROLE
London Stadium are looking for dedicated and experienced Crowd Safety Managers and Supervisors to join the event day safety team to assist in delivering world class events and experiences for guests. London Stadium is a multi-purpose venue that is the home of West Ham United Football Club and is also equipped to host concerts, Rugby Union and League, as well as top class athletics and other events.
The successful candidates will be working with the London Stadium Safety Officer and the event day Crowd Safety Team to deliver safe and enjoyable events in accordance with the Spectator Safety Policy, relevant legislation and the venue safety certificate. As a member of the team you will play a key part in enhancing the customer experience for our guests as well providing guidance and leadership to team you will be overseeing.
You should have a minimum of NVQ Level 3 in Spectator Safety or above, as well as a SIA Door Supervisor Licence (where required) for specific roles leading SIA steward teams (if applicable), and have worked in at a similar level in a similar venue. You should have experience of leading a team, with strong communication skills, a friendly and approachable manner, and have focus on providing excellent customer service.
HOW TO APPLY
If you are interested in this role, please submit an application through our online careers page. We will be in touch with you if you meet our criteria and schedule interviews at regular intervals.
We will review your previous experience, qualifications and skills against the specific positions we have available per event. Specific duties and requirements will be discussed with you depending on the role allocated.
ADDITIONAL INFORMATION ABOUT THE ROLE
All applicants must be over 18 years of age.
Successful candidates must commit to working 80% of the events at London Stadium. We would ask you to commit to any additional training required such as customer service and online event specific inductions.
This role is subject to a Disclosure and Barring Service record check if you do not hold a SIA licence.
INFORMATION ABOUT WORKING FOR LONDON STADIUM AND APPLICATION GUIDANCE
We want our workforce to be representative of all sections of society, and encourage applications from all parts of the community. We know that it’s the difference in our people that make the difference to our performance.