Job Description
Reference 63897
Event Lead,Oakland Village
Swadlincote, Derbyshire
£23,692.50 per annum
37.5 hours per week
About the role
This position is to provide a thorough service within the restaurant and to customers at Oakland Village and the successful candidate will be responsible for managing the Bar & Bistro team.
Key Responsibilities:.
- To attend wedding fairs, promote Oakland to the local community.
- Deal with all meeting and event enquiries, by Email, Phone, Appointment and Walk in
- Make sure Function sheets are communicated to all kitchen and bar/bistro staff and Manager.
- Communicate with Manger to ensure staff are available to work events.
- Investigate queries regarding billing and charges for Events
- Deal with complaints regarding Functions
- Assist in room planning, set up and decoration for major events
- Planning and create seasonal functions
- Ensure event calendar is up to date with relevant event information
- Assist in financial administration for events including taking and processing payment of bookings and invoicing with finance assistant.
- To have customer focus and ensure customers receive the highest quality of service
- Working with Oakland Managers to ensure communications are efficient and appropriate
- Ensure confidentiality is maintained at all times
- Clearly communicating internal and external information to the relevant persons
- Working with colleagues to maintain good links with the local neighbourhood
- Effectively using appropriate IT systems, data collection and monitoring, including reports as required by your line manager
- Working with the team to establish valuable networks both internally and externally
The benefits;
- 34 days annual leave, plus the option to purchase up to 5 additional days
- Birthday leave
- New Home leave
- Life assurance (3 x salary)
- Employee Assistance programme
- Employee Wellbeing programme
- Flexible Working options
About You
We are looking for individuals with relevant experience in providing specialist support that may and will cover a range of activities:
- Experience of assisting in a busy bar and/or restaurant environment
- Experience in maintaining high standards of customer service and cleanliness
- Reliable and punctual
- Ability to maintain confidentiality
- Ability to develop and establish relationships with colleagues and customers
Trident Group has over 60 years’ experience of delivering homes, services and innovationfor up to8,000 people in over 3,600 homes in some of the most disadvantaged communities in the Midlands. The Group employs more than750 staff, works with over 150 volunteers and provides training places and apprenticeships for many more. The Group has an annual turnover of more than £37m and owns assets close than £190m.
The Group consists of;
- Trident Housing, which provides landlord services for the Group in respect of housing management and maintenance
- Trident Reach, which is a registered care and support charity delivering person-centred care and support services. These services include supporting people within registered care, domiciliary care, people with learning difficulties, those with mental health needs, young people at risk, older people, BME groups, people at risk of being homeless, those seeking employability, education and training opportunities and those fleeing domestic abuse.
Trident offers their employees learning and development opportunities and wants to invest in their development and career growth. Through our apprenticeship scheme, we offer various courses in areas that will help support employees within their roles and for their further development.
We celebrate Equality, Diversity, and Inclusion and as a person-centred organisation we are continually striving to build a community where everyone feels valued, respected and equally guided by our beacon of hope.
By joining Trident Group, you will have the opportunity to join our Diverse Voices Steering Group to ensure Equality, Diversity, and Inclusion remains at the heart of everything we do.
As a Disability Confident Committed Employer, we have committed to:
- ensure our recruitment process is inclusive and accessible
- communicating and promoting vacancies
- offering an interview to disabled people
- anticipating and providing reasonable adjustments as required
- supporting any existing employee who acquires a disability or long term health condition, enabling them to stay in work
- at least one activity that will make a difference for disabled people
Applying
All applications must be accompanied with a current CV which will be used to assess your suitability for the role. Please ensure all the skills, experience and qualifications requested are clearly demonstrated in your CV as explained in the body of the advert.
All applicants must provide their right to work documentation at interview stage, such as a valid passport which will be verified to check your eligibility to work and live in the UK.
Relevant roles will be subject to a successful disclosure at an appropriate level from Disclosure and barring service (DBS).