Fastmarkets is an industry-leading price-reporting agency (PRA) and information provider for global commodities, providing price data, news, analytics and events for the agriculture, forest products, metals and mining and new-generation energy markets.
Fastmarkets' data is critical for customers seeking to understand and predict dynamic, sometimes opaque markets, enabling trading and risk management. Fastmarkets is a global business with a history dating back to 1865 and is built on trust and deep market knowledge. It has more than 600 employees spread across global locations in the UK, US, China, India, Singapore, Brazil, Belgium, Finland and beyond.
The Role
This is an exciting opportunity to become part of a high performing events operations team in a fast-growing global B2B conference business. You will join a team of 9 Operations and Customer Service specialists delivering events across the world to the very highest standard.
As an Operations Manager you will be responsible for driving the end-to-end logistics for both physical and digital events, ensuring we deliver best in class customer experiences for delegate and sponsor customers, aligned to theirs and our Fastmarkets objectives, translating these into proposed designs which utilise the latest in experience design thinking and event technologies. To do so you will work closely with the entire events team to co-design the intended delegate and sponsor experiences, provide clear design briefs to suppliers and then sharing intended designs for sign off to the wider team.
You will be responsible for managing the event delivery to the agreed budgeted costs and for sourcing and negotiating required venue contracts and suppliers. You will be required to provide accurate forecasts on costs and track these to budget using our internal system, Anaplan, to do so, highlighting any issues/ overspends early and providing mitigations in agreement with the wider team to keep your events on track for gross profit.
In addition, you will work closely with Sponsorship to come up with ideas in the event experience to drive revenues and fund innovative and elevated event experiences that create stand out customer value and elevate our events over and above competitors
You will be required to manage internal and external systems to support delivery of the events including: our registration platform, Cvent, digitals platforms such as but not limited to Swapcard and forecasting platform, Anaplan.
PRINCIPLE ACCOUNTABILITIES
We recruit talented, dynamic people with diverse backgrounds and experiences, all united by a belief in our mission to provide the world’s leading and most trusted price reporting, events, and intelligence service for the markets we serve. We’re proud to be an equal opportunities employer and are committed to creating a fully inclusive workplace, where everyone feels able to participate and contribute meaningfully.
If you are open-minded, curious, resilient, solutions-oriented and committed to promoting equality, then read on...
KNOWLEDGE, EXPERIENCE AND SKILLS
We are looking for an individual who is highly motivated, driven, and have a passion to be part of a fast-paced, successful team. Being a strong team player is also important as well as someone who is happy to work flexibly.
If you're excited about the role but your experience, skills or qualifications don't perfectly align, we encourage you to apply anyway.
Our Values
Fastmarkets people come from all different walks of life. It’s this mix of brilliant personalities, experiences and insights that gives us that warm, open, and friendly culture you can feel as soon as you meet us. But however wonderfully different we all are, there are six things we all have in common – and they form our Fastmarkets values.
Created by our own employees to reflect some of the personal traits that Fastmarkets people have, our values are key to what makes our culture unique. They reflect who each of us are and they're embedded in everything we do. Our values are:
You’ve read a little about us – now it’s over to you!
If you like what you’ve read so far and think you can see yourself as a Fastmarkets person, it’s time to fill in your application form. This form is an important part of the selection process: it’s used to determine whether or not you’ll be chosen to have an interview and acts as a basis for the questions we’ll ask you on the day.
It’s vital that you try to capture all the relevant information we have asked for on the form so we can get a good feel for who you are and why you’re great.