Job Description
We are a rapidly expanding executive coaching & consulting Company with a presence in London, Paris, Singapore, Hong Kong, New York and Dublin, working with a global client base.
Our HQ is in London, where an energetic and friendly team works closely together. We did hybrid before Covid made it the norm, with our team being in the office, at home, some local to London and many in other cities or countries.
We are a values driven company and our culture is part of our success. We maximise the diversity of who we work with and how we work, sharing talents and ideas and co-building solutions. Each person in our team is empowered to take ownership, push boundaries, and play an integral part in taking the business forward to deliver an exceptional experience to our coaches and our clients.
As an executive coaching business we take pride in how we develop our people to ensure that they have fulfilling careers, ensuring an empowering and dynamic workplace is one of our biggest drivers. We are looking for an individual who wants to take on responsibility as the company continues to grow, supported by their 1:1 coach throughout their employment journey.
We are a fast-paced business so the ability to think on your feet is key. There will be a degree of independence expected within the role so you will need to take the initiative and flex from working alone to enlisting support from the team. You will need to be able to hold focus and attention to detail whilst working within a dynamic multi-tasking environment. You will also need to be able to manage your time to prioritise your own workload and ask for help proactively. We love to see innovation from our team, and welcome questioning the impractical.
As you work with senior coaches and senior client executives across international markets, excellent interpersonal skills are very important. Proactivity, transparency and managing expectations is critical to the success of our business.
Having a strong presence in France, fluency in both French and English will provide a considerable advantage for this position.
There is also the opportunity for this to be a role which supports our US-based team, for which a flexible working schedule will also be possible, including early mornings and evenings.
The role will comprise of managing our Leadership Programmes as a Programme Coordinator; being the main point of contact for both clients and coaches and ensuring everything runs smoothly through all of the logistics and scheduling. Alongside this will be a certain amount of diary management through the Executive Assistant part of the role on both external client projects and internal operational projects and tasks.
You’ll become an integral part of our team of programme managers overseeing leadership programmes globally, presenting an exciting opportunity to collaborate across diverse markets and working with renowned organisations including top-tier banking corporations and industry leaders in manufacturing, finance, consumer goods and more.
The role promises to be exciting, challenging and rewarding. The scope ranges from:
- Creating high-trust relationships with our coaches, team and clients
- The opportunity to take full autonomy and ownership of your programmes
- Being part of a rapidly growing company that is leading the way in the executive coaching space
This role will be based in our London office on Throgmorton Street, in the City. We do have a flexible working policy, and we practice hybrid working with a minimum of three days per week in the office.
Responsibilities
- Client liaison and account management with the lead coach
- Build strong relationships with relevant counterparts in client organisations
- Scheduling of programmes and associated logistics
- Work with the Finance team internally to ensure projects are adequately budgeted, and invoiced for (no finance experience necessary)
- Management of coaching programmes on our various technology platforms
- Diary Management
- Travel Logistics
- Basic administrative support such as assisting with pitches, proposals and logistics.
- Take ownership & accountability of the programme from all angles – maintain a high-level perspective to ensure that programmes are successful
- Act as an ambassador for the programme internally and externally and as the primary contact for queries related to the programme
- Represents & collaborates with team in front of stakeholders, clients or users
- Questions the impractical and pushes our tech uses forwards for optimal business efficiency
- Manage deadlines
About you
- Ability to use initiative and work alone
- Be proactive to identify when things need addressing; take the lead with following up on behalf of the client and the coaches
- High attention to detail
- Able to balance multiple projects and prioritise
- Strong time management skills and the ability to manage expectations of others.
- Excellent written and verbal communication skills
- Highly competent in Microsoft Office and able to pick up new platforms quickly.
- Problem solver – able to think on your feet to find a solution
- Ability to be able to adapt to situations which arise
- Ability to travel to offsites (once or twice a year)
- Creative thinker
- Ability to work with cross-functional teams to deliver on a common goal
- Interpersonal skills and developing relationships with team members and clients
- Be fluent in both French and English
- Able to be flexible with working hours
Must have a NI number and be based in the UK and have the right to work there. Please note we cannot offer sponsorship or work visas