Job Description
Job Description
Echo House is a market leader specialising in Creative & Technical Design, Artworking, Digital Content, Printing, Experiential Brand Activation, and Sustainable Production.
ECHO’S MISSION
Our mission is to empower our clients by delivering exceptional design and quality products through a seamless integration of innovation, technology, and meticulous attention to detail to create experiences that go beyond expectations. We are committed to nurturing sustainable practices, prioritising the wellbeing of our planet, and maintaining an unwavering dedication to superior service. With passion driving our purpose, we promise to transcend expectations, consistently and without compromise.
Scope of the Role:
Collaborative. Positive. Respectful. Organised. Exceptional People Skills.
Primarily, this role is responsible for the estimation of bespoke luxury retail fabrication projects, whilst offering expertise and support to our Fabrication Production Management team where capacity allows.
Initially, this role is responsible for the interpretation and understanding of our client briefs ensuring clear and concise alignment with the Project Team and client. Identifying the best practices in production, material use and, if necessary, a vendor solution is essential to the success of this role whilst costing in full. The next steps of this role are to communicate clearly to the Project and Fabrication departments, with context to ensure our proposals both honour the intentions of the brief and manage all stakeholder expectations.
The day-to-day for this role is the continual interaction with the Project Co-ordination and Fabrication Management teams whilst following a project from concept (and often through to delivery) within a fast-paced and demanding production facility – always with a keen eye on quality, budget and time.
Main Duties AND Responsibilities:
UNIVERSAL
- Operating with integrity – performing whole and complete work for and with all Echo
colleagues, clients and suppliers alike.
- Ensuring Echo House maintains its status as an industry leading team of dynamic, proactive & professional specialists.
- In depth training is provided as a core part of all new starters’ induction. In addition, with such a nuanced and bespoke business, on–the–job learning remains the single most effective way to learn what we do and how we do it.
CORE KNOWLEDGE BASE
- Fabrication and material knowledge – in particular with regard to build capabilities and restrictions, and best practice for luxury retail environments.
- Creative production understanding – in particular with knowledge of luxury retail fabrication.
- Commercial acumen.
- Comprehensive supplier & out-sourcing skills.
- Knowledge of large format graphics is ideal.
CORE AREAS OF RESPONSIBILITY
- Production of accurate estimates with clear and concise explanation of assumptions, compromises and suggestions.
- Production Management of works as and when required.
- General department support as and when required.
MAIN DUTIES:
- Alignment with the project team and occasionally clients on their requirements, details of their briefs and managing expectations where necessary.
- Estimation of fabrication works.
- Creatively providing cost saving or quality raising adjustments or alternatives to client briefs.
- Troubleshooting briefs and requests from clients.
- Establishing CPAs for works in collaboration with the Project and Fabrication Management teams.
GENERAL
- Echo is a dynamic, busy company with a close working team and as such we sometimes require our employees to work on additional bespoke projects outside of their daily duties. This is also aimed to encourage and broaden individual skills and ambitions.
- To perform other reasonable tasks as required by the Directors or your department head.
- Follow and promote to colleagues, visitors and the public all health and safety procedures and protocols.
- Follow Echo’s sustainability policies and procedures. Promote sustainable operations to colleagues, clients and suppliers.
ESSENTIAL INDIVIDUAL CHARACTERISTICS:
- Excellent time management.
- Excellent organisational skills.
- Excellent attention to detail.
- A process driven approach to all responsibilities is key.
- Individual diligence with a focus on team participation.
- Level-headed approach to demanding circumstances.
- An adaptive approach to all works, including being able and willing to flex on priorities and responsibilities as work dictates.
- Good leadership skills.
- Good written and oral communication skills.
- Experience in the graphics and creative production industry.
- Ability to clearly communicate instructions to a team.
- Flexibility and willingness to provide practical support where necessary.
- A quick learner with a positive approach will pick up everything they need to know at Echo.
- Excel, PowerPoint, Word, Outlook and a quick learner in general operational software.
DESIRABLE INDIVIDUAL CHARACTERISTICS:
- A dynamic individual who takes pride and enthusiasm in all tasks they are assigned and those they seek out themselves proactively.
- Ability to manage multiple projects of varying nature simultaneously.
Equality and Diversity:
We promote a working environment in which diversity is recognised, valued, and encouraged. We acknowledge the multicultural and diverse nature of the UK workforce and society in general. We are committed to principles of fairness and mutual respect where everyone accepts the concept of individual responsibility. It is therefore your responsibility to make sure you always observe and adhere to this policy.
www.echo-house.co.uk/company-policies