Job Description
Who are we?
Interested in this role You can find all the relevant information in the description below.
Thames Water is the UK's largest water and wastewater company. We make a daily difference to our 15 million customers by supplying 2.6 billion litres of water through 32,000 km of pipes, keeping taps flowing and toilets flushing. At Thames Water, every one of our actions, big and small, matters every day. Water is essential to life, so our business is always open.
What you'll be doing
As the Facilities Manager, you will oversee the management of our facilities contracts & services to assure performance, business continuity, engagement, and health & safety is maintained. Supporting the Estates and Facilities Manager, you will ensure our corporate offices receive safe, secure, and sustainable support to provide a great place to work. You will also ensure the workplace environment is efficient, effective and meets the needs of the business. Your core duties as the Facilities Manager will include:
- Managing the day-to-day operational delivery of corporate facility services, estates maintenance, compliance, and other property change projects
- Being part of a team delivering a step-change in the perception of facility services and will have the drive to deliver customer satisfaction
- Being directly responsible and accountable for managing stakeholders and suppliers, ensuring that there is continuous improvement in standards of safety, quality, time and cost
- Championing change and new ways of working across our sites and being a trusted advisor for all matters relating to our estates & facilities at each property
- Liaising between our customers (building occupants) and the suppliers
- Ensuring that the suppliers deliver to their highest standards in safety and services, fulfilling all contractual obligations and are perceived by the stakeholders as always acting in our best interest
- £45,000 to £47,000 depending on skills and experience
- The base for this position is Clearwater Court, Reading however you will be working across all of the Thames Water corporate offices with occasional working from home
- 36 hours per week, Monday to Friday
- Full-Time, Permanent position
- Hold a full UK valid driving licence and have your own transport
- IOSH or NEBOSH qualification
- Have or working towards IWFM (Institute of Workplace and Facilities Management) Level 4 qualification or can demonstrate capability from previous experience
- Demonstrable experience managing facilities in a corporate environment
- Experience of managing and reporting of operational P&L
- Thorough understanding of Statutory Compliance and H&S in the built environment
- Experience of minor project works
- With an emphasis on customer service, you will have great communications, negotiation & influencing skills and experience of managing stakeholders to develop a collaborative relationship with suppliers
This is an interesting role, providing you with the opportunity to work on complex contracts spanning across multiple sites. The travel involved and the people you engage with means no one day is the same.
Our competitive salary package includes an excellent contributory pension, 26 days holiday per year increasing to 30 with length of service and a wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing.
Thames Water is a dynamic, rewarding and diverse place to work, with opportunities around every corner. If you join our team, you'll enjoy a fulfilling career and flexible working arrangements.
We're also proud to embrace and promote diversity and believe that creating a workforce that reflects the communities we serve will help us to thrive. We encourage applications from everyone and offer extra support for those who need it throughout the recruitment process.
Find out more about working at Thames Water.
We deliver life's essential service so our customers, communities and the environment can thrive. This means, when a crisis happens, we all rally round to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an Ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business, meet colleagues and a earn bit of extra money along the way.
Disclaimer: due to the high volume of applications we receive, we may close a vacancy earlier than the advertised date. This is so we can manage all the applications properly and give candidates a positive experience. Once closed, we can't consider any further applications, so please submit your application as soon as possible to avoid disappointment.