Job Description
Enghouse Interactive is currently looking for an FP&A Analyst for our finance team. This position will be based in Reading, UK.
About us:
Enghouse Interactive (EI), a subsidiary of Enghouse Systems Limited (TSX: ENGH), is a leading global provider of video solutions, services, and contact center software serving thousands of customers for over 35 years. Enghouse Interactive solutions enable customers to deliver winning customer experiences built on its highly scalable platform that enables standards-based, real-time multimedia communications solutions for IP Multimedia Subsystem (IMS), service provider, enterprise, VoIP, and WebRTC applications on-premises or in the cloud.
For more information visit us athttps://enghouseinteractive.com/
About the role and what you will be doing:
Reporting to the FP&A Manager, the principal purpose of the role is to provide information and analysis to help the EMEA business achieve the best decisions for the continued growth and success of Enghouse in this region. Such information is required to support multiple stakeholders, such as Managing Directors, Operations Managers, Senior Management, and Corporate and EMEA Finance. Reflecting the global nature of Enghouse, there is a requirement to work closely with colleagues in the US and Canada.
Responsibilities and accountabilities
- A key source for the business to enable understanding of the business through financial and non-financial information.
- Revenue, margin, and cost analysis
- Planning, Budgeting, and Forecasting
- Manipulation of databases to create insights and further useful information.
- Profitability and performance analysis through multiple lenses (product line, customer, location, product groupings, departmental)
- Extraction of non-financial information
- Establishment and monitoring of key metrics
- Graphical analysis
- Financial modeling –development of new models to assist in forecasting and interpretation of results.
- Extraction and manipulation of data from financial systems
- Channel for interpreting corporate direction and strategies at the local level to ensure implementation.
- Custodian of corporate assets at the local level
- Ad–hoc financial and management projects
Key competencies
- Vision and values - Understands, supports, and lives and breathes the Company’s vision, mission, and values.
- Results-focused - Initiates action and actively attempts to influence, rather than passively accept events. Demonstrates a strong positive attitude that clearly indicates his belief on his own ability to get the job done. Takes full responsibility and ownership for issues to a satisfactory conclusion. Exhibits high levels of energy and stamina; demonstrates a sense of urgency, a bias for action, and confidence in the likely success of plans or initiatives.
- Customer-focused - Understands, identifies, and anticipates customer potential issues. Evaluates and present to customers the impact, cost vs. benefits, and possible solutions. Ensures the effective delivery of agreed solutions. Identifies business performance gaps and shares information or resources to resolve them in line with best practices. Clearly links the proposed solution to customer needs. Effectively communicates new agreed customer requirements to all team members and customers. Ability to develop and leverage relationships across the business unit outside of finance.
- Communication and presentation - An articulate, informed, and persuasive communicator. Displays diplomacy and discretion in communicating with others. Monitors audience understanding and reaction and modifies presentation method and content accordingly.
- Leads and adapts to change - Proactively identifies potential obstacles to changes. Seeks opinions, ideas, and suggestions from others. Develops strategies to overcome obstacles. Demonstrates the advantages to others through actions as well as words and ensures and supports change initiatives. Champions new and better ways of operating; creates an environment that allows reasonable risk-taking.
- Problem-solving - Analyses problems by recognizing component parts of a situation. Attempts to anticipate obstacles and think ahead. Understands the facts by asking relevant questions before making a decision. Commits to a course of action within the necessary time frame.
Key qualifications, skills, and knowledge
- Finance professional with international outlook/exposure, experienced in performance analysis. Experience in a Financial Planning and Analysis role. Good English Language skills – both oral and written.
- Expert spreadsheet (Advanced Excel), PowerPoint, and presentation skills, plus experience in developing reports and analyses from Business Analytical tools (Business Objects or similar)
- Problem-solving skills, using reasoned assumptions and a creative thought process to create powerful insights and illustrate them in a clear, concise manner.
- Able to engage confidently and effectively at all levels of the organization, including an awareness of cultural and linguistic differences.
What we offer:
- Work-life balance
- Competitive salary
- Opportunity to work for a diverse and inclusive company
- Growth opportunities
- Employee benefits
- Working with industry leaders in Contact Centre Solutions
We thank all applicants for their interest; however, only those selected for an interview will be contacted. Enghouse Systems is an equal-opportunity employer.
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