Job Description
Here at Peacocks we are looking for a Store Manager for our Flagship store located in the centre of St David’s Shopping Centre, Cardiff.
We love our customers and we love local shopping!
Whether she’s a busy Mum looking for budget friendly fashion, a guy looking for the ultimate BBQ shirt or a fashion lover looking for the latest trends, we aim to offer our customer wearable style for all the family on their local High Street.
If you are passionate about the brand looking for a new challenge then Peacocks is the place for you!
You will be based at our modern purpose built Head Office in the vibrant city centre of Cardiff. Cardiff is an accessible city with strong transport links, and London is only 2 hours away by train.
What’s in Cardiff?
- If you are considering relocation, Cardiff should top your list! A vibrant city and the hub of South Wales, Cardiff has it all – from arts and culture, sports, shopping and the great outdoors.
- Cardiff is blessed with an abundance of green spaces and we have sandy beaches and breath taking National Parks on our doorstep. Just 30 miles from Cardiff is Bannau Brycheiniog Nation Park offering spectacular scenery. We also have the sandy beaches of Barry Island, Ogmore-by-Sea and Trecco Bay – perfect for a summers day!
- Cardiff offers and exciting social scene, with numerous choices of places to eat from bistros, to award winning restaurants, and pubs and clubs where you can enjoy your style of music, whatever your taste.
- There’s Arts, Music and Drama venues staging famous plays, ballets and Operas – as well as iconic sporting venues regularly hosting high profile sporting events.
Whatever you are looking for, you will find it here in South Wales!
This Flagship Store Manager position requires a candidate who displays exceptional leadership and thrives on driving sales forward, whilst maintaining our brand values; offering our customers quality clothing at exceptional value.
You will continually grow the success of the brand, combining your experience, commercial insight, operational experience, and visual merchandising skills. Day to day, you will support and motivate your team in order to achieve the store’s targets by identifying and maximising on opportunities to achieve and surpass KPIs and turnover. You will be expected to have a strong retail floor presence, guiding, and training the store, as well as ensuring back office activities are completed in order to execute the company’s commercial strategy
Role Responsibilities will include:
- Manage the day to day operation of the store whilst ensuring costs are contained within targets.
- Ensure that a high level of customer service is delivered at all times.
- Maintaining a high level of stock availability and excellent visual merchandising standards throughout the store
- Manage, coach and motivate the team to deliver to all targets and lead by example.
- Communicates in a timely & effective manner to enhance store operations
- Driving sales through your team, proactively seeking out opportunities to increase revenue through analysing daily and weekly sales results.
- Maintain ongoing communication with your Regional Manager and peers on sales performance and opportunities.
- Maintains a safe shopping and working environment by ensuring store‘s policies and procedures are compiled with
- Build brand loyalty by promoting and hosting events and engaging with your local community.
The ideal candidate will have:
- Proven track record within a high turnover fast fashion environment
- A great leader with a natural flair for leading and developing a high performing team
- Be people, sales and customer focused in delivering an excellent customer service to all
- The ability to be adaptable and flexible to changing business needs
- A positive, can-do attitude with an enthusiasm moving the store forward.