Job Description
Job Description
FRAUD ADVISORS – CONTRACT – HYBRID – GLASGOW
We are looking to hire Fraud Advisors for one of our Telcom clients in Glasgow. The candidate shall be accountable for the clent’s first line of defence against fraud. Shall be the eyes and ears of emerging fraud trends and will be given the opportunity to change and influence processes in combating, Must have good knowledge of Fraud within the Banking, Financial Services, Telco Fraud
Fraud Advisors x 3 (Glasgow)
Glasgow: Hybrid (2-3 Days per week) – Wednesdays are anchor days – other days are flexible. Working hours (9am-5pm Monday to Friday)
Duration: 6 month Day Rate Contract
Start Date: Immediate
· Fraud Experts with an FCA background - good knowledge of Fraud within the Banking, Financial Services, Telco Fraud
· They deal mainly with Identity fraud – handling cases where customers make contact to say that they been a victim of fraud identity and due to this – there are payment and account problems
· The Fraud advisor would be involved with full investigation – assess if a case is fraud or not – go through different processes to arrive at conclusions and then make contact with customer to provide the outcomes
· Training will provided be on client systems and procedures
Key Skills
· FCA Background
· CIFAS background (Credit Industry Fraud Avoidance System)
· Strong on Excel – Advanced – spreadsheets, pivots, vlook ups, reports
· Experience using Experian hunter (system used in industry)
· Industry Experience – Financial Services, or Telco, Banking Fraud and Telco fraud
Additional Support is needed within the team – There has been an increase in high fraud volumes & complaints.
Please apply via this ad in the first instance or send a CV with covering note or contact me on 07587743762 or Balla@projectpeople.com