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Job Description
A Front Counter Sales Representative is responsible for creating a welcoming environment for our customers, responding to inquiries over the phone and via email, and is sales driven in a fun team environment.
You will provide service quotes, process sales transactions, be a product and services expert and more! You will apply strong communication skills that make customers feel welcome at our London, ON location.
Your positive mindset, sales & organizational skills, willingness to be cross-trained and customer first approach, will make you stand out and be successful in this role.
Skills & Abilities
- Outstanding customer service skills with a genuine desire to deliver excellent customer service experiences.
- Greet and direct customers with a professional and enthusiastic attitude to achieve positive outcomes.
- Answer incoming calls while handling customers inquiries, concerns, or questions.
- Proven ability in an inside sale and/or counter sales environment; can provide product knowledge information to customers in a confident and friendly manner.
- Ability to provide detailed pricing terms and prepare and present customer quotations.
- Efficient and detail orientated data entry skillsare required to enter appointments and orders into POS/internal systems.
- Familiarity with consumer behaviorprinciples.
- Effective problem solving, planning, and organizing skills.
Qualifications and Special Requirements
- Minimum of 1+ year experience in customer service, counter or inside sales role.
- Demonstrate understanding of the automotive or related industry, and aptitude for learning product knowledge.
- A Valid driver’s license.
- Strong personal commitment to health and safety
Kal Tire Offers
- Competitive wages
- An accelerated training program will be provided.
- Dental, vision, prescription, massage therapy, EAP benefits and more.
- Profit Sharing program, RRSP matching, Paid vacation.
- We provide a comprehensive paid training program and access to the latest skills to gain the necessary edge in today's market.
- A perks program that offers employee discounts on tires, services and more.
- Working with a well-established company – Kal Tire is celebrating its 70th year in business; and we’re still growing!
Hiring Process
As part of our standard hiring process, prospective Team Members at the Job Offer stage will be requested to undergo a Canadian Criminal Record Check, candidates must be legally eligible to work for any Canadian employers to be considered for this position at this time.
Our Inclusive Culture
At Kal Tire, we're dedicated to creating a workplace where everyone feels valued, included, and empowered to succeed. We believe in the strength of diverse perspectives and skills. We encourage applications from candidates of all backgrounds, identities, and experiences.