Job Description
Job Introduction Heritage Portfolio are looking for enthusiastic casual, Part Time and Full Time Front of House staff for the Royal Botanic Garden Edinburgh. It is one of the world's leading botanical gardens, home to a spectacular and diverse living collection of plants. After the refurbishment 2021, our cafes are now destinations in their own right, set in the most beautiful of surroundings. Our emphasis is on fresh, delicious food prepared daily on site using local and seasonal produce including fruit, vegetables and herbs grown right here in our very own Botanics Kitchen Garden!Working flexible shift patterns, we are looking for outstanding customer focused individuals, our people not only look after our customers and clients, they are also the heart and soul of our business. Renowned for being a cut above the rest, we would love for you to join the team!Applicants must be available to work on the weekendsRate of Pay: £12 per hourWhat’s in it for you:Casual role, paid weeklyAccrue holiday pay as you workMeals on shiftInternal promotion opportunitiesOn-going training and supportUniform providedFlexible working hoursRefer a friend scheme Role Responsibility What you’ll do: Serving guests in a friendly, welcoming, and efficient manner while maintaining a clean and safe work environment.Ensure the highest level of service and attention to detail is given to customers.Welcoming guests, taking orders and serving food and beverages to guestsClean and sanitize equipment and tablesCare about customer satisfaction and deliver the optimal client service experienceHelp answer questions and make suggestions regarding food and beverage choices The Ideal Candidate What you’ll bring: Positive, friendly and professional attitudePrevious experience in a similar environment preferredA team player with an ability to work in a busy, fast paced environmentCommitment & passion to deliver the highest standards of customer serviceExcellent verbal communication and customer service skillsA high standard of personal presentation