Job Description
General Manager - Starbucks @ Heathrow Airport T5C
Make sure to read the full description below, and please apply immediately if you are confident you meet all the requirements.
At SSP UK we now are recruiting for a talented and experienced General Manager to lead our team at our Starbucks located at Heathrow Airport T5C.
We are 'The Food Travel Experts' - the leading operator of restaurants, bars, cafes and food courts in travel locations. Established for more than 60 years, our operations feature a mix of food and beverage brands tailored specifically for each location. You will be joining a world-leading food service organisation with superb learning, development and progression opportunities, operating over 400 stores in the UK alone.
Starting with a passion for coffee and great customer service, you will look after all aspects of team management, ensuring operational standards and legal compliance are achieved and the store runs profitably, controlling costs and growing sales.
The day to day management of the store will include working with your team, creating and serving outstanding coffee, inspiring them to offer fantastic customer service at all times and helping them to achieve their career goals.
To be successful in this role, you will need to have:
* Previous experience of managing a diverse team of people in a fast-paced, high volume environment, ideally within a coffee & bakery or franchise brand.
* Knowledge of the standards and structured processes required to work within a globally recognised brand.
* Financial and commercial acumen and previous experience of the financial controls required when running a unit - (P&L, GP, labour and waste controls, driving sales etc.).
In return for your skills and experience, you will receive a competitive salary up to £37,000 p.a. (depending on experience) plus bonus incentive, free parking on site, cycle to work scheme, pension scheme, 28 days holiday, life assurance, share incentive plan, up to 75% employee discount on our own and franchised brands and numerous other retailers and services and great opportunities to develop your career into different brands or more senior management roles, with our award winning and accredited management development programmes.
Please note that Heathrow Airport is a secure environment, if successful you'll be required to provide references for the last 5 years and undergo a Criminal Record Check in compliance with Airport Security Regulations.
Diversity and Inclusion is a priority at SSP. We are an equal opportunities employer committed to engaging all of our people, so they feel valued and motivated; we champion diversity, promote inclusion, and ensure equality. We respect and protect human rights and prevent discrimination; and we positively impact our communities. We encourage and welcome applications from a diverse range of candidates regardless of background, gender, race, religious beliefs, disability, sexual identity and orientation or age