Job Description
Job Description
About us: Nicholls Boreholes & Ground Source (www.nichollsboreholes.co.uk) is a multi-award winning business established in 2006, designing and installing industry leading water and renewable heat systems across the south of England. Starting life as a family-run specialist drilling company but over the last 18 years has successfully expanded the fields it operates in, providing drilling, water, heat, consultancy and licensing solutions for individuals, businesses and developers.
Nicholls has installed hundreds of Water Boreholes and Ground Source Heat Pump (GSHP) systems since 2006. Our in-house team of highly experienced technical designers, skilled drillers and professional installers with our state of the art equipment have completed over 1,400 projects with over 3,500 boreholes drilled to date for residential, commercial and agricultural projects. We also offer further support and maintenance from our experienced, qualified, professional Service Department.
Key Purpose of the Role: The Boreholes General Manager, is a new role, working with the MD/Founder and Technical Directors leading and managing the Project Management, Drilling, Installations, Service, logistic and admin teams ensuring the teams are organised and deliver against the agreed standards – quality, timelines and budget.
The successful candidate will have six direct reports and a total team of approximately thirty.
This will be a management and detail orientated role and a successful candidate will have a proven track record in project delivery, good planning, resource utilisation and meeting or exceeding expectations. A successful candidate will need to be able to balance the practicalities of managing several engineering and project teams, who will be managing, installing and servicing complex projects. Teams will be in the field, in the yard and in the office.
Good organisation, planning, record keeping and timely accurate communication is important whilst maintaining financial and project discipline to minimising resource down-time. This will involve working closely with the delivery teams and the enquiries team to manage the pipeline and scheduling of the drilling rigs and all the teams responsible for a projects successful delivery.
A successful candidate will be an experienced and highly organised leader with the skills to motivate, develop and manage teams, resources, deadlines, across multiple sites. Strong environmental and sustainable credentials are essential.
The role requires a motivated and proactive individual with an eye for detail who is able to manage their teams in a positive way dealing with demanding customer and supplier relationships. Good organisational and communication skills are essential and they must be able to multi task in a team based environment, whilst being able to make tough decisions.
Role and responsibilities include:
- Learn and understand the Nicholls culture and the quality standards it expects.
- Enforce Nicholls values, culture and the Companies overall ethos.
- Plan and deliver all aspects of the BH business, working with your BH teams and Directors to maximise efficiency and productivity of your teams.
- Setting the standards required to ensure an excellent outcome and experience for our client.
- Engage and monitor the performance of sub-contractors for specific projects.
- Ensure Drilling, PM, Installs and Service are fully staffed and developed to deliver 24/7 cover for future MSA contracts.
- Use our Monday.com CRM, the network applications and other IT operating systems that power our team to run, share and collaborate project workflow and other information.
- Maintain quality assurance standards for all assigned projects.
- Adhere to and enforce all the required HSE standards.
- Lead your teams to manage project status and planning – actuals vs. forecast on a weekly and monthly basis.
- Oversee stock management and procurement, order the right product at the best price.
- Oversee the yard, logistics and fleet, ensuring your team is proactive and efficient.
- Work with the senior project manager, using the agreed program of works to book resources and deliver on time.
- Approve holidays, in line with the various works schedules.
- Ensure all teams capture, report, invoice all projects and financial changes.
- Monitor project timelines and look for ways to keep to schedule and reduce project length where possible.
- Work closely with the Senior PM to ensure his team have all materials, fixtures, fittings and design related aspects of the project are resolved, identified, ordered and delivered to project site on time.
- Ensure post project client after service plans are in place and followed up.
- Identify the need for new talented engineers, project managers and drillers.
- Manage your teams and its members performance on an ongoing basis, ensuring all team members performance is evaluated in line with the company policy. Deal with underperformance and help develop the skills of the members of your various teams.
- Take pride in all you do – projects, people and the customer experience.
What’s important to us:
- Live Our values – Excellence, Teamwork, Professionalism, Pride, Commitment and Fun.
- Communication and collaboration.
- Organisation of resources and materials/parts.
- Be proactive and always plan ahead.