Job Description
Role: German Speaking Retail Customer Advisor Location: Fully remote/work from home Hours: Full time German Speaking Retail Customer Advisor Benefits: * Bonus earning up to £7,800 (paid out up to £1,950 per quarter) which will take your OTE earnings up to £27,560! * Take advantage of benefits and discounts with local and national suppliers. * Fortnightly Pay! * Permanent work from home opportunity * Free creative software subscription from the market leader worth up to 850 per year! * Quarterly awards for all Sales Advisors with the prize of £250 for the winners * Daily and weekly spot prizes along with performance incentives! German Speaking Retail Customer Advisor Role: * You will have to create and nurture a relationship with the customer. * Actively contacting customers during their subscription year and helping them adopt the solution with ease. * To optimize the customers' product experience and guide them to internal support teams and external resources. * To renew customers in their anniversary period. * To identify and generate opportunities for additional licenses, products, or services. To be a German Speaking Retail Customer Advisor you will need: * High level of fluency in written and spoken English and German * Previous sales and or customer service experience (a minimum of 6 months) * Excellent listening and problem-solving skills * Excellent communication skills including grammar and spelling. * You must have a minimum broadband speed of 10mgbs and a private room at home to work. You will be required to use an ethernet cable and connect it to your home router. INDGER