Job Description
Join a digital first bank that’s powered by people.
Our technology teams in the UK work closely with HSBC’s global businesses to help design and build digital services that allow our millions of customers around the world, to bank quickly, simply and securely. We also run and manage our IT infrastructure, data centres and core banking systems that power the world’s leading international bank. Our people work together, creating an agile, collaborative, and innovative culture. You’ll learn and expand your skills, plus we will support you every step of the way as you grow your career.
Our Enterprise Technology Business are looking for a Global Head of Communications and Brand Technology professional who will be responsible for leading a global team supporting major intranet, internal communications, public web site and external marketing requirements throughout the group.Communications and Brand Technology provides a central services team to support, facilitate and progress technology provision requests from Global Marketing and Global Communications.
Job Requirements:
- Role holder will be senior accountable Technology executive facing the global Communications and Brand functions. In this role, the job holder will lead a global team supporting major intranet, internal communications, public web site, external marketing and communications requirements throughout the Group.Additionally, the role holder will act as an interface for these functions for their broader technical requirements provided by other cross functional technology teams.
- The role holder is also accountable for ensuring delivery of technology services to plan in conjunction with these business stakeholders, programme governance and oversight from a tech perspective, participation in key steering and governance fora run by Marketing and Communications, escalation management, strategic planning and guiding technology solution selection and strategy for the domain.
- The role holder also must maintain senior vendor relationships with key specialist vendors supporting Marketing and Communications technology systems including Microsoft, Akamai, and Sitecore among others and providing critical technical advice and leadership to Marketing and Communications in the management of their relationships and projects delivered through their network of partner digital agencies.
- Global Communications is split into Group Public Affairs and Employee Insight and Communications who are both supported by Communications and Brand Technology. In this context, the team supports, governs or provides technical advice to the business for our intranets, public web sites and numerous other narrow, specialist systems and tools used in Marketing and Communications.
- Driving sustainable growth/ Develop Technology - Champion the creation of significant, robust and sustainable business development plans. Promote and enable change, to enhance customer benefits and competitive advantage.