Job Description
Through the Welsh Gateway of History. Onto the Greens of Legends.From the moment you turn down the drive and walk through the 16th century gatehouse you’ll be part of our momentous history. Where Legends and Legacy meet. St Pierre’s tale since 1065 has ties to King Henry V, the crown jewels and J K Rowling, this former Manor House has a deep-rooted history waiting to be discovered. Together with a warm Welsh welcome and stunning Wye Valley setting, Delta Hotels by Marriott St Pierre Country Club is the perfect place to start and develop your hospitality skills and build your career with the number 1 Leader in Hospitality Worldwide.St. Pierre's Old Course is one of the best parkland layouts in the country, and is a recognised tournament host, having welcomed the top LPGA professionals for the Solheim Cup in 1996. The course has matured nicely into a genuine challenge for even the best golfers, with some particularly memorable holes. A round on the old reaches a crescendo with the superb closing two, where golfers must negotiate the 17th green, almost surrounded by an expansive water hazard, and the final hole's difficult elevated green.Our Mathern Course, although considerably shorter than the Old, is an extremely enjoyable layout. It is parkland in style, but players must also tackle the mature trees that provide obstacles on many holes. Opened in 1975, the Mathern continues to delight visitors with some very good golf, and even better views of the surrounding Monmouthshire countryside.The impact you’ll makeWhen a golfer walks into the golf shop, you are setting the mood for the game ahead. A warm welcome, a few hints and tips on the hidden challenges the course brings and they have a great game ahead. Perks you deserveIn addition to an hourly rate of £11.48 ensuring you are paid for every hour worked, we’ll support you in and out of the workplace by offering: Health & Wellbeing - complimentary Leisure Club Membership & discounted Golf Rates because your wellbeing is important Meals - Tasty and Varied Meals in our Associate Dining Facility Uniform Discounts - Enrolment in Perks at Work - Access to unlimited deals from retailers to restaurants, cinema’s and more Travel - Discounted Hotel Accommodation Worldwide for you and your Friends & Family, 20% F&B Discount, 30% Retail Discount & 20% Spa Discount in Marriott Hotels Worldwide Holidays - 20 days holiday plus 8 Bank Holidays increasing with service Pay - Annual Performance Related Pay Review Health - Cycle to work scheme Pension & Life Assurance Flexibility – do you need flexibility in your life, talk to us as we know worklife balance is important Take Care Access to our Take Care Emotional Wellbeing Resources & Associate Assistance Service Develop and Grow - Comprehensive Training and Development programs Career - career progression opportunities are endless as the #1 leader in hospitality worldwide Celebrate - Awards and Recognition Celebrations Events - Monthly Calendar of Associate Focused & Fun Events What you’ll do Provide a consistently high level of service and hospitality to all Members and Guests at all times and in all areas of the Golf Operation To meet all criteria required to pass the necessary Marriott audits such as the Marriott Golf Audit & ‘59 Club Mystery Shopper’ Take golf reservations and ensure that all golf bookings are correctly inputted into booking system, and that revenue is processed correctly To assist in general shop and service-related duties . merchandising, stock control, cleaning Check-in all golfers and support the day to day management of tee times Support the daily management and maintenance of the buggy fleet and operation, including cleaning, fueling and positioning ensuring that sufficient buggies are available to cater for both that day and following day’s business Regularly monitor the locker facilities, undertake cleaning as required. Assist with ball control and cleanliness at the driving range Ensure that guidelines, as set by the hotel, are followed in terms of sanitisation and safety practices with regards to the customer facing areas in the golf operations, equipment, retail, buggies and confectionary Carry out course marshalling duties as required Ensure that the Halfway House is operational Carry out green fee payment checks with the collection of tickets on the 1st tee Assist with corporate golf day banner management, score card marking, scoreboard updates and any other Corporate / Society Day requests Support the successful running of golf days; including being the host to organisers where required Support the effective delivery of member competitions and bookings, including handicap maintenance. What we’re looking for A warm, people-oriented demeanor A team-first attitude A gift for paying attention to the smallest details A PGA Qualification is desirable but not essential A keen interest in Golf With this role you will be working 40 hours per week over 5 days, including weekends on day shifts - do you need flexibility in your life? We are happy to discuss this with you!If this sounds like the perfect role for you apply online or email